So continuing my topic from last week’s blog wherein I asked you to share your “Top 5″ advance dining reservations (“ADRs”) with me, I wanted to quickly let you all know about some issues I had this morning with the Walt Disney World (“WDW”) online dining reservation system.

You May Have to Call!

So I was up before the birds this morning, not-so-bright-eyed and not-so-bushy-tailed, in order to make my online ADRs — as I’m 180 days out from checking in for our trip this Fall.

Unfortunately, the system is having some technical difficulties, literally.

It seems that guests’ resort reservations are not being associated properly with the online dining reservation system. This is means that anyone trying to make ADRs for any of the 10 days beyond their check-in day — *points to self* — cannot do so online. We have to call in!

Now, it’s not the end of the world; however, when you’ve been sitting up since sometime before 6am EST, waiting with building anticipation for the clock to promptly tick over only to then be met with utter disappointment, this is a very long hour to wait (because the phone reservation system does not open until 7am EST).

Regardless, though, I obviously waited and got through the phone queue by about 7:10 am, making as many of my ADRs as I could. I was then told I could call the WDW Internet Technical Support number at (407) 939-7765, in an effort to see if they could get my reservations to link properly.

They Know It’s an Issue

Upon calling technical support, this is exactly what I was told, that this is a “known issue.” Apparently all guests are dealing with this glitch; it’s not strictly Disney Vacation Club members, who some may recall were affected by a similar issue when the online dining system was first implemented, or just me. It’s happening for everyone.

So, I wanted to post this week’s blog with a warning to not panic if you get this error message; i.e. an on-screen notification stating, “Please continue to search and book available dining locations online without associating your dining plan. We were unable to link your Resort reservation to dining reservations.”

Just go ahead and make your 180 day (that is, your check-in day) ADR, and then get ready to call Disney Dining at (407) WDW-DINE (939-3463) right at 7am EST for the remainder of your trip’s reservations.

Hopefully this will be fixed soon, but, in the event you are making your own ADRs in the near future, good luck finding a little more patience with waiting out the clock — and being on hold! I know I will be checking back regularly with their website to see if they get this issue resolved prior my making the remainder of my ADRs next week.

However, if anyone finds that they become able to make ADRs beyond their check-in date, please let me know — and I will definitely do the same.

So, until next time…

Hyper Smash