Maybe it's because I'm a deluxe girl, but CSR just didn't do it for us. Our room was in one of the best buildings, I think it was Cabanas 9B, but our room smelled funny. It felt damp, and I think someone had smoked in it. Mousekeeping did a fair job, but even though we left tips, we never got towel animals. The view was OK. I've never liked outside entrences to rooms. The pool was quite nice, but everything was a bit spread out for my taste. Check in was a nightmare. Pepper Market was just OK, and we had a negative experience at the Maya Grill.
Our stay was in March of 2007, so maybe things are better now.