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Originally Posted by minniepolkadot  I would like to avoid squabbling over details in this forum. Needless to say, the company and I disagree about some of the details regarding this transaction. I feel that the tone of this post clearly captures the reason that I was dissatisfied with the company's customer service. There is something to be said about treating your customers respectfully and cordially, both during the transaction and afterwards. |
The tone here was taken because I felt, as you said it yourself, this matter could have been delt between us. You took the time to register just to post a bad review and give your version, I just answered to my defense which is only natural. As far as I'm concerned this matter was closed, you decided to keep going and do all you could to hurt our good reputation.