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Old 01-12-2009, 02:36 PM   #1 (permalink)
JKSWonder
Community Rank: Traveler
 
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Join Date: Mar 2008
Location: New York
Posts: 374
On the phone with Disney Reservations....
I'm on the phone right now and have been on hold FOREVER.

I got a CM right away, who asked what changes I was making (adding basic dining, requesting bed rails, adding DD and my birthdays and requesting a CBR building)

She took my info re dining plan and the birthdays...then went away for several minutes...then came back and confirmed the dining plan, then put me on hold while she called guest services about the bed rails.

So far, it's been ten minutes. Do I hang up and call back? Keep holding on? I can't imagine requesting bed rails should be this difficult.

Nice music though, I have to say.
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My Previous TripsWDW July 1994, Aruba Oct. 1996, WDW Dec. 2001, London March 2002, WDW Dec. 2003, WDW Dec. 2004, Las Vegas May 2005, WDW Dec. 2006, Sandals-Bahamas Oct. 2007, WDW Dec. 2007, POFQ Oct. 2008, CBR March 2009, Poly Oct. 2009, 4 Day Wonder Oct. 2009
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