| Check this out please, is this the current sequence to get to a live DD operator?
I do my adrs tomorrow, so I just called twice to check the process and this is what I came up with.
Today's version of the preamble to get through to a person.
"Welcome...yadda yadda, waiting to
press 1 for English.
More chat about what my options are...
(say) "Reservations
"V&A?"
(say) "No".
Unskippable chat about taking the survey.
"Are you calling from the Orlando area?"
press 1 (to avoid marketing research time wasters)
"If you'd like [anything besides CRT and CM],"
press 2.
Now you're in the queue.
Right?
Does anyone know what the current "we're closed" message says, so if I call at 6:59 Disney-time instead of 7:00 I know to hang up and dial again?
__________________ JoAnne and family (dh, ds 9 and dd 6) WDW May 06 (Pop/AKL/Poly); Jan 07 (CBR); DCL Magic Eastern, Dec 07.
CSR for free dining Sept 18-26 2009
TR "Waiting for the other shoe to drop" here 
 I've been boo'd by Disneydreamer33 and Buffalogirl18. |
Last edited by coastgirl; 06-19-2009 at 12:42 PM..
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