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Part of the problem is that the places I shop don't appear as "grocery". They just come up as "other."
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That actually doesn't mean anything - most of my purchases say that but I always get my bonus. If you call the 800 number, that computer system will have different descriptions too (and more accurate too) for your purchases. And don't forget, when you're given a minimum to spend, that minimum is in those categories only. So for instance if your told a minimum of $250, it can't be a total of 250 for any purchases, it has to be 250 in those categories for the bonus points. some minimums they give I feel are ridiculously high and others are very easy to meet (at least for me since I charge everything then pay it off).