#7 permalink Community Rank: Traveler
Join Date: Feb 2007
Location: New York
Concierge Level: 4
Posts: 350
Did they email you when you booked the excursion? When you actually book an excursion on DCL, for each activity booked, you get a confirmation email showing your booking. If you have this I am sure DCL will honor your bookings if you forward it to them because maybe it was their system error? If not maybe you didn't actually execute the booking fully? HTH.
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Mary
My Previous Trips Too many family trips too count before 2000! POR Aug 2004,AKL Aug 2005, Married in Disney June 22, 2007 @ Disney's Wedding Pavilion & Reception at the Boardwalk! CSR Dec 2007 , Disney Magic - 7 Day Western Jan 2008, 1st Anniversary BWV June 2008,F&W AKL 2008, AKL Jan 2009, AKL June 2009, Poly CL Aug 2009, Saratoga Springs NYE 2010,BWV May 2010, DCL 10 Night Med Cruise Aug 18 2010,Food & Wine Oct 2010, DCL 5 Night Dream & AKL June 2011, Wonder to Alaska June 2012, Disney's Boardwalk Aug 2012, AKL F&G & SWW May 2013