So, maybe this all doesn't work like every other hotel I've worked at...
We leave this Saturday for our honeymoon, and my birthday is on Sunday. DH wanted to have flowers waiting in our room for me when we first got to our room, so he called our resort (CBR) and they referred him to the Disney Florist.
Now, every time I've ever done this, and I've both personally sent flowers and worked in hotels where we did this, this is how it works: You order the flowers from the florist. That day, the florist delivers them to the hotel's front desk. The hotel then sends someone to put the flowers in your room, so they are waiting there when you check in!!
DF told my husband that they CAN'T deliver ANY flowers until you've already checked in. So now I don't get any flowers because DH doesn't know any other way to get them there before we arrive!!! We aren't arriving to CBR until around 10:30 or 11 PM anyway, so they can't say it's because they can't give a definite time...
How have you guys done this in the past? Did DH just get a dumb person at Disney Florist?? I WANT FLOWERS!!!