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Old 08-06-2007, 01:39 AM   #1 (permalink)
 
Join Date: Aug 2007
Location: Puerto Rico
Posts: 16
family suite package not available

i just booked a room only for a may 2008 for the family suit at the value resort my question is my party is 5 and i tried to book the package and i was told by disney reservation that it is not available for the room type. may it be a system error. i would like the dining package i asked and they said that the only took out tip to the package because it should be the custumers choice to reward the staff for their service. i would like to know what is better to get 2 rooms at all stars to get the vacation package or book everything seperate. Any help i thank you for it.

My other question if by any chance i have to change a guest name will i be penilized at the moment of checkin or it wont be done...
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Old 08-07-2007, 02:43 AM   #2 (permalink)
Community Rank: Trekker
 
Join Date: Apr 2004
Posts: 1,703
Packages: Call back. The suite should be available as a package. When did you book? It could be that packages weren't out yet.

Name change: If you think there will be a change, make sure that Disney knows about it ASAP. There shouldn't be a charge, but making the changes when you arrive will be a major hassle.

2 rooms vs a suite: I can't say without pricing the two out. The dining package only works, in my opinion, if you plan on really taking advantage of it and eating very hearty meals. My wife and I will usually split a dessert when we get one and usually eat "light", so the plan doesn't save us any money and might even cost us. And look at discounts for room only reservations. You'll pay rack rates for the room with a package.
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Old 08-08-2007, 04:34 PM   #3 (permalink)
 
Join Date: Aug 2007
Location: Puerto Rico
Posts: 16
thank you i did call back and it was a computer problem that i am able to request a package. the only reason i wanted the package was to get the trasportation and the CS told me that for staying at the resort they automatically pick you up at the airport so i have no need for a package. But may i ask when the codes come out on that type of room do they apply.
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Old 08-10-2007, 11:24 PM   #4 (permalink)
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Join Date: Apr 2004
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I haven't seen any "real" codes in quite a while. You'll occasionally see "codes" for things like last spring's free Water Parks 'n More upgrade, but that just showed up when I booked it, no code needed.

Disney is filling resorts without needing to go with special discounts. In 2002, before I became a TA, we were getting post cards about every month with codes and special deals. But travel is up or above 2000 levels.

Any guest staying on site can get the Magical Express. You do need to make reservations, however. I think there's a number you can call to do so. I'll dig it up if someone else doesn't beat me to it. They'll want your airline, flight number and arrival time and the same with your departure.
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