Service/Business Discussions Guidelines About This Page:

[Jennifer Marx]

Please note this addition to our board guidelines. Thanks!

Service/Business Discussions
PassPorter members tend to be very loyal and supportive, particularly of their favorite travel agent, transportation company, and so on. We find, however, that it works best if everyone leaves their favoritism behind and simply focuses on helping people who ask questions on the message boards. We require that all travel agents, transportation companies, and other travel-related companies who participate on our message board be cooperative and purely non-commercial, and we'd like their fans to represent them in the same, “professional” manner. Please understand that it's really not necessary to make sure your favorite agency's or company's name is mentioned every time someone else happens to mention the "competition." Everything averages out in the end. If you do have something to say about an agency or company (for good or bad), please limit it to first-hand experience. Do not speculate about whether an agency or company may or may not provide good service, or to imply that one agency or company is more likely than another to provide superior service. There's no point to repeating someone else's complaints or compliments -- please no "me too!" or "I agree!" Just stick to your own experiences. Lengthy discussions of what agency or company is best will be closed and/or removed.