Mickey's wand helped me !!
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Ok here goes i went to a new sleep doctor ...
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It is kind of a story with a magical ending
Ok here goes i went to a new sleep doctor and did my sleep study about a week after a new company called and told me they got the order for my mask and new CPAP machine . I was like awesome cannot wait , but i get a phone call the next day they said they cannot give me a machine due to i got one in 2006 , but they said they would send a tech out with my mask and he would try to fix the level on it long and short he could not . they told me to call the old company and see if they can fix it . this was the short of the phone call " you own the machine " if you want a tech it will cost you 75.00 !!! . i was like this is ridicolous !! so the new company said call empire and i did and i will say i got a really nice lady she first ask me all ?? and then called the old company and they told her that they did not tell me to get a script from the doctor and they could look at the problem ! of which i told her see they did not say that to me ! so after a bit more thinking she found out that my machine is not under warrentee so she talked with her supervisor and told her this plus i was un happy with the old company , she called the new company to find out that they could not fix my machine that they would give me a new one !! WAIT now she has to see if they are under my plan this is where i sat in my chair and said "Mickey Please Wave Your Wand for ME!!!! "
and sure enough she came back with they are under my plan
so Thank you Mickey for all your help