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Old 04-19-2012, 01:24 PM   #1 (permalink)
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Kudos for accommodating chefs

Last December, we had a wonderful 4-day trip to WDW. The weather was great, and we got a nice upgrade offer at a reasonable price to switch from POFQ to the Polynesian. But the one thing we wanted to make special mention of is how wonderful the WDW dining team was. When we made ADR's, we mentioned that I had been recently diagnosed with Type II diabetes. At every restaurant where we made the reservations, the chef came to our table to discuss either alternative dishes or how the planned dish could be modified. My family and I tremendously appreciated this thoughtfulness!!
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Old 04-19-2012, 02:08 PM   #2 (permalink)
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That is wonderful! We are lucky to have no dining restrictions but I have seen chefs out talking to people so many times at Disney restuarants to make sure their dining needs are taken care of. I think it is great to be able to enjoy your meals without worries!
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Old 04-19-2012, 02:12 PM   #3 (permalink)
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That's so great to hear how accommodating Disney can be with dietary restrictions or needs!
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Old 04-19-2012, 04:00 PM   #4 (permalink)
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I just want to chime in and say that I completely agree! I was blown away by the amount of time these busy chefs will take to make sure they understand special dietary needs.

We celebrated our 25th anniversay in January. We had deluxe dining & had planned an eating extravaganza!. We are not big eaters, but we were willing to make the sacrifice for this celebration.

As luck would have it, on our 2nd day I was in the painful throes of a Crohn's Disease flare. My diet was severely restricted. Without exception the chefs at all of the restaurants were amazing (special shout out to Junior at Whispering Canyon ). I had the most amazing fish and rice dishes at Cali Grill, Narcoossees & Artist Point. Each meal was specially prepared so that I had no fats, dairy & limited fiber - even at Crystal Palace, Boma and Cape May.

I was embarrassed to ask for special foods, but these compassionate people put me at ease and did everything they could to feed me well and safely.

It might sound hokey, but I think they are heroes and I each one of them. They salvaged our special trip and I will always be grateful.
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Old 04-19-2012, 07:21 PM   #5 (permalink)
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That's the type of service that keeps us coming back!
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Old 04-20-2012, 01:05 AM   #6 (permalink)
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Disney are wonderful when it comes to accommodating specialist diets. It's one of many reasons I enjoy dining so much there.
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Old 04-20-2012, 08:47 AM   #7 (permalink)
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This is so wonderful to hear! The chef's were all wonderful with our son (then 2) and his dairy allergy when we traveled in 2010...it's one of the many reasons we're going back this summer. I've been a little concerened over reports from other boards about a "drop" in the quality of special meals, so your review has gone a long way in reassurring me.
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Old 04-20-2012, 03:01 PM   #8 (permalink)
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Disney is the only place I truely feel safe about eating out. They go above and beyond when it comes to allergies and things.
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Old 04-20-2012, 03:45 PM   #9 (permalink)
 
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It is one of the reasons that we make our yearly trip...they have always been so helpful to my daughter and I who both travel with several food allergies. It is one time when I can truly enjoy dining out experiences without worry, they have always been wonderful there.
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Old 04-20-2012, 04:35 PM   #10 (permalink)
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You just can't top Disney for things like this!
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Old 04-20-2012, 08:08 PM   #11 (permalink)
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One of my co-workers needs to eat gluten free. She has been for several years now. She was telling me how Disney managed her difficult diet long before gluten free was heard of by most people.
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Old 04-21-2012, 08:58 AM   #12 (permalink)
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Agreed! They go above and beyond...it is "Disney"-style all the way.

We have special issues and have been amazed by the attentiveness of servers and chefs. Glad you were impressed, too!
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Old 04-21-2012, 11:16 AM   #13 (permalink)
 
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Agreed! They go above and beyond...it is "Disney"-style all the way.

We have special issues and have been amazed by the attentiveness of servers and chefs. Glad you were impressed, too!
I completely agree with all of the replies here. Disney is so wonderful about special food situations. We have always been extremely pleased with the accommodations and attention from the chefs and all involved in the food service. My niece has both peanut and soy allergies-with the soy being the more difficult to avoid-and has had only the most positive experiences with WDW food, including both table service and quick service. Disney knows what to do and how to do it well!
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Old 04-28-2012, 02:24 PM   #14 (permalink)
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It is never a problem with Disney. Just make sure you mention this when making your ADRs or not it online.
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