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02-05-2009, 08:42 PM
| #1 (permalink) | |
| Community Rank: Adventurer   Join Date: Oct 2008 Location: Rush, NY
Posts: 755
| How do I get into Chat Room? I click on chat and I get a big square with one of those annoying little red x's in it! Man I hate when I can't figure out 'puter stuff! Please help! 
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02-05-2009, 09:44 PM
| #2 (permalink) | |
| The Original BagMan  Join Date: Sep 2003 Location: Shalimar, FL
Posts: 17,531
| Our chat program is Java based. If you're getting the red x, it usually indicates you do not have the latest version of Java installed. You can go here; java.com: Java + You And download/install the latest version. You may have to log out of Passporter and log back in to clear out all the cookies/settings.
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02-06-2009, 09:10 PM
| #4 (permalink) | |
| The Original BagMan Join Date: Sep 2003 Location: Shalimar, FL
Posts: 17,531
| Are you using windows or a Mac? If windows, internet explorer or firefox? I ask because the latest version of Java is 6.? Sometimes you have to uninstall Java completely, then install the newest version. And have you logged off the Passporter Boards, then logged back on? I grabbing at straws here trying to remember what we've used in the past to get things going...
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02-06-2009, 09:36 PM
| #5 (permalink) | |
| Community Rank: Adventurer Join Date: Oct 2008 Location: Rush, NY
Posts: 755
| I have a Windows Vista system and I uninstalled and reinstalled Java from the site you left and from the sun.com site my DH suggested. I did clean out my cache and logged back in. It's not even running Java in the test window on their site so I think it is at my end buy I can't figure it out. I did all the trouble shooting they suggested and DH has tried a few things too. I hate Vista!
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About This Page: This is a discussion on How do I get into Chat Room? within the The Garage: Technical Support, part of the PassPorter Community - Message Boards and Forums; I click on chat and I get a big square with one of those annoying little red x's in ...
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