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Old 11-09-2007, 08:31 PM   #1 (permalink)
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Airtran?

I just booked some flights on airtran (not to Disney but to Phoenix). I've never flown on them before. What can I expect? Did you have a good or bad experience?
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Old 11-09-2007, 08:43 PM   #2 (permalink)
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We haven't flown them yet but we will in 11 days!

The one thing that they have done several times is switch our flight times. So you might want to keep an eye on the schedules and if they change it to something you don't like, give them a call. They don't immediately notify you of a change either - I noticed a change and it took them a few weeks to notify me of the change in times. The new times were much worse than the ones we had (1 stop versus non-stop) so I called and made them give me flight times that I wanted.

Good luck.
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Old 11-09-2007, 08:54 PM   #3 (permalink)
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We've never had a problem with them in the past and will continue to use them. They seem to offer the cheapest fares next to SouthWest as well as straight-thru runs.
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Old 11-09-2007, 09:15 PM   #4 (permalink)
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We flew with them to Orlando in September for the first time and would happily use them again! No issues here!
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Old 11-09-2007, 09:27 PM   #5 (permalink)
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I've flown Airtran many times and have always been very pleased. We've been lucky enough to never have a schedule change, but do keep an eye on your flight.
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Old 11-09-2007, 11:08 PM   #6 (permalink)
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They are a good airline - affordable fares, good service and flight crews and a decent record with on-time flights and baggage handling - plus free XM satellite radio! I fly with them very frequently (4 out of 5 flights). They offer a business class upgrade - if there are available seats in business class, you can purchase an upgrade ($40 from PHL to MCO). Bigger seats, more leg room, drink service and warm cookies.

Yes, schedules can change but that is true with any airline. The further out you book, the more chance you have of getting moved around but in the end we usually fly very close to our original time.

My only 'problem' has nothing to do with their actual service. They have high change fees - $75 per ticket plus any increase in fares (Southwest doesn't charge any fees to make a change). So with AirTran you've got to be certain that you're paying a good price. Other than that - no worries!
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Old 11-09-2007, 11:54 PM   #7 (permalink)
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We also flew with Airtran this September and we really liked them. For us the flight was on time and checking luggages was a breeze.
They do offer free non-alcoholic beverages and pretzels during your flight. As well the headsets are free to use with the radio.
We will be flying with them on our next trip as well....and perhaps many more to come!
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Old 11-10-2007, 12:12 AM   #8 (permalink)
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Have flown with them four or five times. No problems.
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Old 11-11-2007, 10:11 PM   #9 (permalink)
 
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We fly Air Tran all the time. Most recently went to the World in Sept. Had no problems with the flights. Crew were great. Love the free XM Radio
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Old 11-12-2007, 05:14 AM   #10 (permalink)
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Airtran is our airline of choice when flying from Philadelphia to Orlando. We love them.
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Old 11-12-2007, 10:04 AM   #11 (permalink)
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We loved it too. No problems. Good luck!!
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Old 11-12-2007, 02:02 PM   #12 (permalink)
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We flew with them for the first time on our trip to the world last month and had no problems at all. The flight attendants were personable, they have Radio Disney on the XM radio, which the kids thought was great, and the ground crew even set up the strollers we had plane-side checked for us when we arrived at one airport.

We paid the extra money to choose our seats on the way down, but chose to chance it on the return trip, since there weren't many people on the flights when we booked them. I was very nervous that our 2 year old would be in a row by himself with strangers, but when we got our tickets to return home, we were all in the same row. I'm not sure if their system can see that a minor was in a seat by themselves and the system moved them around or if someone magically changed it for us, but whatever happened we were very happy with their service.
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Old 11-13-2007, 12:23 PM   #13 (permalink)
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We just flew with them last month for the first time - from Phoenix to Orlando. I was extremely pleased!! It wasn't a luxury airline or anything, but the staff was very kind. The plane was very clean (I have noticed on Southwest there is trash left in the seatbacks and stuff ), and both legs of our trip were on time TO THE MINUTE!! My DD loved being able to listen to Radio Disney on XM for the trip. I paid the $5 additional to choose seats, which I totally think was worth it. I will not hesitate to fly with them again!
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Old 11-13-2007, 12:36 PM   #14 (permalink)
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Thanks everyone. I feel real good about this now. We also paid to choose our seats, but the cost was $7.50 each way. I wonder if that has to do with distance at all since we're flying from Boston to Phoenix.
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Old 11-13-2007, 12:50 PM   #15 (permalink)
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I'm glad to hear everyone likes them. I think I'll use them in June from Philly to WDW. I will also be paying in advance to choose our seats as dd & I want to be together and we prefer the middle & isle seats as opposed to a window seat.
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