Anyone Cancel a SWA Flight Recently? About This Page:

[WeRDisneyFanatics]

If so, would you mind helping me out by looking at what your cancellation email said under "cost and payment summary"?

On mine it says, "current payment(s)" and then today's date, the last 4 digits of our cc and the charge. It makes it look like there was a charge today. I expected it to say "previous payment(s)" then the date of original purchase and the charge.

I called SWA and the rep. couldn't really answer my question -- she just said "sometimes they come out like that". Hoping someone else can confirm that this is normal so I can stop worrying that another charge is going to hit my dh's cc.

Thanks guys!

[aliceinwdw]

I haven't ever flown SWA to know the exact answer, but if their rep. can't help, can you call your credit card company or go online and see if there are any additional charges on the account?

At least this way you will know if they did anything screwy before you get your statement this month.

[iamgrumpy]

Usually it will show something to the effect of what was previously paid, and remaining credits when you cancel as the funds are usually put into holding for use 12 months from the date of purchase.

What I would recommend is call your Credit Card Company and ask if they show any charges on the account just to make sure, but if the Rep at SWA said no, then I would think not, but I myself would call the CC Company and double check.

[WeRDisneyFanatics]

Thanks guys. We're going to check our CC -- sometimes charges don't show for a couple of days and I was being impatient.

[wishes]

I cancelled a flight 2 weeks ago and mine says "current payments". No charges have shown up on my AMEX card, except the original one when I booked the flight.

[WeRDisneyFanatics]

Originally Posted by wishes

I cancelled a flight 2 weeks ago and mine says "current payments". No charges have shown up on my AMEX card, except the original one when I booked the flight.

Thanks! I checked Amex yesterday and nothing had shown up so far.