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Old 02-28-2012, 09:53 AM   #1 (permalink)
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Took an online survey from Disney

I got a survey from Disney asking about how and why I chose to reserve an upcoming trip. It was very interesting in that some of what it asked was whether I'd have planned the trip without the discount package I got or not.

We have a Free Dining trip in March. We originally would not have chosen that month to go because of school, and would have planned a summer trip with hopefully some other discount (probably not Free Dining as it is usually too late for us). We did choose this trip because one of our children does have spring break during the dates it was offered and we decided to try taking the other out of school for a few days.

I told Disney that this package was very instrumental in our planning this trip and that we choose to go when there are discounts of many kinds. They also asked which types of discounts we've used before including asking about buy 4 get 3, room-only discounts, free dining, gift card with reservation, etc.

I hope I made it clear to them that getting a discount does make a difference in when and whether we make the decision to visit.

Did anyone else take this survey?
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Old 02-28-2012, 10:20 AM   #2 (permalink)
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I'd imagine they asked questions to determine whether you wouldn't come at all without discounts, or whether you come more frequently because discounts were available?
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Old 02-28-2012, 10:25 AM   #3 (permalink)
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That was the message I got from all the questions. It seemed like they were asking if doing a discount made me choose a different time (it did) and whether discounts were important in my planning as well (they are).
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Old 02-28-2012, 11:55 AM   #4 (permalink)
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Interesting - thanks for sharing.
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Old 02-28-2012, 04:10 PM   #5 (permalink)
 
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Interesting. I did not receive this survey, but it's good to know that they're asking these types of questions. Thanks for sharing!
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Old 02-28-2012, 04:20 PM   #6 (permalink)
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I didn't get a survey.. Interesting, for sharing
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Old 02-28-2012, 05:53 PM   #7 (permalink)
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Interesting!
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Old 02-29-2012, 08:01 PM   #8 (permalink)
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I did not get a survey but I am glad you answered the questions the way you did as I am sure you spoke for many of us.
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Old 03-02-2012, 08:23 PM   #9 (permalink)
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I just took a disney survey too... When I first saw this post I thought it would have come from DisneyParentPulse and was disappointed that I did not get it. The one I just took evaluated different ads...many showing various discounts and some just the imagery of disney...and then followed up with questions relevant to how the ad made me feel about visiting and so on. I took it through SurveyScout....
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Old 03-03-2012, 07:33 AM   #10 (permalink)
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Interesting. Even though I am a DVC member, I still go and pay cash sometimes. The discounts definitely make a difference! I took a survey a while back asking all sorts of questions about a new family oriented resort and what would I prefer. Soon after that, the Art of Animation project was announced! Can't wait to see how that looks compared to my answers ! It will be interesting to see how Disney responds to this survey too.
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Old 03-03-2012, 08:00 AM   #11 (permalink)
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they should lower there food prices like 1/2 can only dream half our budget is food
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Old 03-06-2012, 07:06 PM   #12 (permalink)
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I was sent an email to take a survery from WDW today. Mine was about my most recent trip (Jan 2012) and mostly whether we opted to get travel insurance through Disney (we did not), why or why not, and what did we think about the value compared to price for their insurance.
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Old 03-07-2012, 03:36 PM   #13 (permalink)
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In January, I received an online survey, and answered questions about upcoming trips ,and discounts. I let them know I could not/would not come without a discount. I received a postal mailed discount code within 5 days of completing the survey. Coincidence???? I don't think so!!
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Old 03-07-2012, 08:42 PM   #14 (permalink)
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Originally Posted by mickey nut View Post
In January, I received an online survey, and answered questions about upcoming trips ,and discounts. I let them know I could not/would not come without a discount. I received a postal mailed discount code within 5 days of completing the survey. Coincidence???? I don't think so!!
I hope I get a postcard discount soon!
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Old 03-30-2012, 09:46 PM   #15 (permalink)
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After years of visits we got emailed requests to complete an in-depth survey. We had a great stay for the first leg at BCV 3/6-3/9 but BLT 3/12-3/15 was a shambles and I was specific as to why.
So far I have not heard anything back.....
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