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Old 06-24-2009, 02:41 PM   #1 (permalink)
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cancelled a credit card

I have a card I have had for 19 years... I was late on a payment, it completely slipped my mind while I was on travel - so I paid it as soon as I realized - and the MORE THAN DOUBLED my interest rate. I called and asked them to lower it back down - and they said NO.... They told me that if I didn't miss a payment for a YEAR they would CONSIDER lowering it - So I closed it. They just lost a customer of 19 years... dumb business move IMHO... and now I will focus on paying it off and getting it completely gone...

I know it was my fault - but since I haven't been late on a payment in like 7 or 8 years -- and to be late ONCE and then more than double the interest rate.... makes no sense to me. :
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Old 06-24-2009, 02:48 PM   #2 (permalink)
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Unfortunately, with the new bill coming into effect in a few months, CC companies are going to put it to us any way they can. I know there is a company we will never deal with again after all the dust settles. Sorry that you got treated so poorly.
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Old 06-24-2009, 03:28 PM   #3 (permalink)
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Sorry to hear it, Terri! Since you are such a long-time customer, it seems really stupid that they can't make an exception in your case. All the automation of everything really hurts--both them & us!
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Old 06-24-2009, 04:05 PM   #4 (permalink)
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This is becoming more and more common. Silly policy if you ask me
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Old 06-24-2009, 04:10 PM   #5 (permalink)
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Originally Posted by Eeyoresmom View Post
Unfortunately, with the new bill coming into effect in a few months, CC companies are going to put it to us any way they can. I know there is a company we will never deal with again after all the dust settles. Sorry that you got treated so poorly.
What new cc bill? I'm sorry this happened. Cc companys are bleeding us all dry.
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Old 06-24-2009, 05:29 PM   #6 (permalink)
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What new cc bill? I'm sorry this happened. Cc companys are bleeding us all dry.
Here is one (not guaranteed accurate ) description of law changes that go into effect. Many companies are making increases before the bill prohibits/limits them.

» Credit Card Reform: Inside the CARD Act of 2009
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Old 06-24-2009, 05:44 PM   #7 (permalink)
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We are cancelling all but one card, the Disney Visa, since I pay off all my balances before I get charged now. Didn't use to be that good but I made that change this past year and am so glad I went through the budgeting pain to get there.
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Old 06-24-2009, 06:18 PM   #8 (permalink)
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Here is the really funny thing - they wouldn't work with me when I had the OPEN account, but they lowered my interest to ZERO on the closed account and set up a payment plan with me - making payments are half as much as they would have been before....
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Old 06-24-2009, 06:23 PM   #9 (permalink)
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Well, at least that's something!
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Old 06-24-2009, 07:11 PM   #10 (permalink)
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Wow, Don, thanks for the info! I didn't know some of that! :
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Old 06-25-2009, 07:58 AM   #11 (permalink)
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That stinks, but it seems that is the going thing with CC companies. I got my raised for no reason- never been late, they couldnt even explain why...

Hope you can pay it off quickly...
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Old 06-25-2009, 01:56 PM   #12 (permalink)
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Sorry that happened to you. I had a similiar thing happen with BOA. When they wouldn't work with me even though I was a long time customer I canceled the card, put in through the shredder and then mailed it back to them.
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Old 06-25-2009, 08:37 PM   #13 (permalink)
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I hate credit card companies.
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Old 06-26-2009, 11:51 AM   #14 (permalink)
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I'm sorry! That really stinks!
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Old 06-28-2009, 08:09 AM   #15 (permalink)
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Here is a link to two PassPorter articles that give a little help with credit cards:

http://www.passporter.com/articles/c...ash-course.php

http://www.passporter.com/articles/c...101-travel.asp
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