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Old 07-12-2008, 10:53 AM   #1 (permalink)
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MS screwed up!!

After Chris picked me up from the airport, we went to get my mail and I had an envelope from DVC. I opened it and my waitlist for a studio at OKW in 22 days came through - you mean the ONE I CANCELLED??? I had a one bedroom (i want the jacquizzi tub!!) I jsut spent 20 minutes on the phone and they fixed it all - but GGGRRR!!!
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Old 07-12-2008, 11:25 AM   #2 (permalink)
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Sorry Terri! I am glad you got it all taken care of - just sorry you had to make the call at all!
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My Countdown Counting down to: Spring Break!!
11 days, 10 hours, 45 minutes
My Previous TripsChristmas 1971 first visit for our family, 1978 River Country and MK (honeymoon), March 1989 first WDW visit for my three sons, Jan. 1996 Poly, Jan. 2000 AS Sport and Disney Institute Bungalows ( now SSR), April 03 AKL, Aug. 04 Pop, April 05 AKL, Aug. 05 Pop and BC, April 06 WL, Sep. 06 POFQ, April 07 Poly, August 07 BWI, October 07 POR, Dec. 07 OKW. Feb. 08 CS, April 08 WLV, June 08 OKW and AKLV, Nov. 08 AKLV (solo trip!), Feb. 09 SSR, May 09 SSR (DoD tour - solo!), Oct. 09 BCV, Jan. 10 OKW for my birthday!
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Old 07-12-2008, 11:33 AM   #3 (permalink)
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Eek!

Glad it was taken care of!
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My Countdown Counting down to: Disney . . . West Coast style!
455 days, 16 hours, 45 minutes
My Previous TripsDLR - LOTS of day trips from 1977-1988, June 1994, June 2005, Feb./Mar. 2007 ----- WDW - LOTS and LOTS of day and weekend trips from 1996-1998 --Trips longer than a weekend: July 1997, Mar. 1999, Dec. 2003, Oct. 2004, Jan. 2005, Mar. 2005, Dec. 2005, Mar. 2006, Dec. 2008, June/July 2009
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Old 07-12-2008, 11:53 AM   #4 (permalink)
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Yikes! At least they were able to fix it!
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Old 07-12-2008, 01:31 PM   #5 (permalink)
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I would have been floored too!
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Old 07-12-2008, 04:15 PM   #6 (permalink)
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We have had a few mistakes with our account in the last few months too. The latest was last week when I noticed on the DVC Member website that they were only charging us 13 points for a 5 night stay at BCV . I wish studios were really that cheap! One called fixed the whole thing and it must have been a computer error since the confirmation letter that we got in the mail the very same day had the correct number of points on it.
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Old 07-12-2008, 04:43 PM   #7 (permalink)
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I'm glad that everything got straightened out! Thank goodness they didn't give the 1 bedroom away to someone else.
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Old 07-12-2008, 04:59 PM   #8 (permalink)
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Glad you got it taken care of.
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My Countdown Counting down to: Celebrating my 40th birthday at WDW and Universal Studios
574 days, 10 hours, 44 minutes
My Previous TripsMarch 2002 off property, Nov/Dec. 2002 off property, May 2006 off property, March 2007 ASMovies, Nov/Dec 2007 ASMovies,Dec 2008 ASMusic with my dsis, Aug 2009 Carribean Beach Resort
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Old 07-12-2008, 06:05 PM   #9 (permalink)
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Yikes!! Glad you got it fixed!!
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Old 07-12-2008, 07:06 PM   #10 (permalink)
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Yikes! At least they were able to fix it!
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107 days, 13 hours, 45 minutes
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Old 07-13-2008, 04:51 AM   #11 (permalink)
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I'm glad you were able to get it taken care of.
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My Previous TripsFourteen trips to WDW, including our honeymoon, four Christmases and my 30th and 35th birthdays, three to Disneyland in California, four to Disneyland Paris, one to Hong Kong Disneyland, one to Tokyo Disney and two Disney cruises, including the inaugural cruise round the Med summer 2007.
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Old 07-13-2008, 04:54 AM   #12 (permalink)
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Yikes! Glad you fixed it!
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My Countdown Counting down to: Flower and Garden Festival at Walt Disney World
40 days, 16 hours, 45 minutes
My Previous TripsNov 1977-one day WDW; Oct 2001--POR; Oct 2004--Grand Floridian; Dec 2005--Grand Californian Concierge/Beach Club Concierge/Disney Wonder; May 2006--Grand Floridian Concierge; Sept 2006- Disney Magic, Western Carib; May 2007--Saratoga Springs; Sept/Oct 2007--Disney Magic, Eastern Carib; Jan 2008--Saratoga Springs; April 2008 Contemporary Concierge; August 2008--Grand Californian Concierge; Aug-Sep 2008--Disney Magic, Eastbound Panama Canal; Grand Floridian Palm Club, December 2008; Animal Kingdom Lodge, April 2009; Saratoga Springs Oct 2009; Polynesian-Disney Magic Eastern Carib, Dec 2009;
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Old 07-14-2008, 09:53 AM   #13 (permalink)
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Glad you got it worked out. Have a super time
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My Countdown Counting down to: Celebrating holloween with Mickey
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My Previous TripsDixie Landings 1999, BWV 2001, OKW &BCV 2003, SSR&BWV 2005 OKW &WLV 2006 and BWV 2008
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Old 07-14-2008, 10:04 AM   #14 (permalink)
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Glad you got everything worked out!
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Old 07-16-2008, 07:37 PM   #15 (permalink)
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So glad you were able to get things straighten out, again.
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