180 days, not working About This Page:

[poohbr2015]

Why isn't it letting me confirm my reservation number to make dining reservations? We are arriving Oct 13th for 9 nights, but when I put in the reservation number for dvc, it won't accept it.

[sixkristy6]

Did you try calling the reservations number instead of doing it online?

[poohbr2015]

no, I didn't call yet. I really want to do it online so that I can take my time and look at what is available each day. We don't have an exact touring plan yet so I am sort of winging it for now!

[omd]

I was able to get all my choices for October. We arrive on the 12th. I did end up calling because the online reservations kept bouncing me out.

[M5ward]

There is apparently a glitch in the online dining reservation system that does not recognize DVC confirmation numbers. You have to call to make 180 + 10 reservations. They are aware of this problem but haven't done any thing to rectify it.

[chezp]

Originally Posted by M5ward

There is apparently a glitch in the online dining reservation system that does not recognize DVC confirmation numbers. You have to call to make 180 + 10 reservations. They are aware of this problem but haven't done any thing to rectify it.

That is so frustrating for international callers like me. I'll be interested to see what happens when we get to online booking in June - last time I was able to book at 180 days out, but not the following days, so I just had to go in every day and do it.

[poohbr2015]

That really stinks because I really prefer to do it myself online, especially when I don't have a plan yet and I just want to browse what is available and take my time.

[aliceinwdw]

Yep, I had to make a blog post about it this week because I hadn't seen much about the glitch until I actually went in to do it myself this past weekend.

It seems that some non-DVC folks are having the same issue; however, that doesn't make it any less frustrating! As you can tell by my timestamp, I'm unhappily waiting up until 7am when I can call in for the rest of our ADRs. (I, too, would prefer to just do it myself. It's half the fun! )

[Pretty Kitty]

I just tried to get on 10 minutes ago and it said it was down for maintenence and to try back later.

[aliceinwdw]

I'm doing the same thing right now -- I'm hoping they're doing something major and it will hopefully fix the glitch! (And it is big because when I called in at 7, the queue stated that even the CMs can't get into the system!) *fingers-crossed*

[Pretty Kitty]

Same with me told me to call back after 9 AM eastern. So I'm waiting, I"M waiting, I"M WAITING!!! (can you tell I'm not waiting patiently!!!)

[annc98]

Originally Posted by Pretty Kitty

Same with me told me to call back after 9 AM eastern. So I'm waiting, I"M waiting, I"M WAITING!!! (can you tell I'm not waiting patiently!!!)

I have been trying to make some ADRs since early this morning, too. Apparently the maintenance is taking longer than expected since it's almost noon and the site still isn't up. I hope none of our existing ADRs are affected during the maintenance. Someone mentioned the other day that some ADRs had "disappeared" from the system, so I will definitely be double-checking mine!

[aliceinwdw]

Well I had luck making my ADRs over the phone last night at around 7pm. Note that I oh-so-obviously stated that I had to still call in to make them.

Good thing they had a nearly 18-hour "upgrade" that still resulted in us DVCers being excluded from utilizing the full extent of the online system; i.e. booking the +10 ADRs. *ponders* I wonder what it's like to actually get to take advantage of things that everyone else does?

Oh well. I'm hopping off my soapbox now and am going to try and forget how I didn't get to do one of the more fun things you can (supposedly) do when planning a trip! LOL

[Pretty Kitty]

I waited till Friday and tried online but it didn't recognize my number so I just called in and made them. We are set to go. I checked using my room confirmation number and they are all there. Can't wait!!!!