Magical Upgrades...
About This Page: This is a discussion on Magical Upgrades... within the Planning Your Adventure: Your Plans for Walt Disney World, part of the PassPorter Community - Boards & Forums on Walt Disney World, Disneyland, Disney Cruise Line, and General Travel; Every time I have tried to do something online for our upcoming April trip, I get system unavailable. So I ...

thebrehms · 01-31-2013, 10:14 AM

Every time I have tried to do something online for our upcoming April trip, I get system unavailable. So I call and go through the automated system, which takes forever, then it says 'we're sorry, let me connect you to a person'...so I get on the line with a person and they say, we're sorry, I cannot access your reservation at this time due to Magical Upgrades!!!! I understand that they are trying to get the new system up and running etc. But I am so aggravated, especially when all I want to do is make a payment!

Pepperjackgirl · 01-31-2013, 10:23 AM

Things have been especially bad since January with the Magical Upgrades. I think we are all hopeful they will get it fixed soon.

Belle* · 01-31-2013, 10:42 AM

The system was down for a while this morning but appears to be back up.

thebrehms · 01-31-2013, 02:27 PM

Quote:

Originally Posted by Belle*

The system was down for a while this morning but appears to be back up.

Thanks! I was finally able to make my payment...over the phone at least.

Carousel96 · 01-31-2013, 05:26 PM

It still won't recognize my account, and won't let me make a new one with my email.

Ashli · 01-31-2013, 05:35 PM

Ok, I love Disney and I do think most things about it truly are magical, but there'd have been some serious

by me if I heard "magical updates" was the reason for my trouble.

**dutchdisneyfamily** · 01-31-2013, 09:00 PM

I know it's Disney and all, but calling the upgrades "magical", well that's just wrong. I'm glad you were finally able to get through. I called the other day to make a payment and I was put on hold for over 20 minutes while they corrected my email for the seventh time.

Nova · 02-03-2013, 06:12 AM

Not so magical at the moment for everyone. It can be frustrating waiting on the phone only to be sent to another wait, then not be able to do it anyway. Hope it all clears up soon for your trips.

thebrehms · 02-03-2013, 12:24 PM

Quote:

Originally Posted by Nova

Not so magical at the moment for everyone. It can be frustrating waiting on the phone only to be sent to another wait, then not be able to do it anyway. Hope it all clears up soon for your trips.