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Old 02-14-2013, 02:32 AM   #1 (permalink)
Community Rank: Wayfarer
 
Join Date: Feb 2010
Location: Alaska
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No disney mail yet??

I know this has been asked before, but when should I expect my disney mail? Seems like in my last few trips its been about 30 days out. We are less then 2 weeks and know mail yet...
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Old 02-14-2013, 03:54 AM   #2 (permalink)
 
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Hope it arrive soon...
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Old 02-14-2013, 05:15 AM   #3 (permalink)
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We went through the same thing last year, very nerve racking....I'm sure it will arrive very soon!
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Old 02-14-2013, 07:55 AM   #4 (permalink)
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Are you on a package?
If you have a room only, you won't receive anything in the mail.

If you reserved through an Agency, they get the materials first and have to forward them to you, for a bit of a delay in getting your mail.
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Old 02-14-2013, 11:55 AM   #5 (permalink)
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check in Feb 24
a package - play -stay- dine
We recieved our mail over 2 weeks ago
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Old 02-15-2013, 02:03 AM   #6 (permalink)
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We are room only, but using ME, I know we are supposed to get the luggage sticker strips.. I tried to calm my nerves, so I called this morning. Well, there have been several probs with our reservation since I made it in may.. The last being they couldn't take my final payment, because something glitched in the new computer system. Ended up that a customer service supervisor had to completely cancel and re do my reservation.. New reservation number and everything.. Been paid in full since NOV, and last week I got a notice asking me to pay my deposit by feb 1st. Called and they said.. Nope, paid in full, disregard.. Great, today I asked about my luggage strips and got told we were never signed up for ME...so, looks like when they re did our reservation, they dropped our flight info... The cast member I spoke to today added it back on, and they also didn't have my email, phone or all my past visits.. She basically said to bad about those luggage strips.. Just go to baggage claim.. I think I might call again tomorrow and see if they can express mail them.. Seems like they should be able to since this was their mistake..
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My Countdown Counting down to: Taking the kids to MNSSHP!!
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My Previous Tripswdw 2005, lots before that :), 2010 animal kingdom lodge, 2011 animal kingdom lodge, and POFQ, 2012 POFQ. 2013 AKL.
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Old 02-15-2013, 07:32 AM   #7 (permalink)
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Typically it's right around 2 weeks out. I bet you'll see it today or tomorrow.
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Old 02-15-2013, 09:04 PM   #8 (permalink)
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They came in today! I called disney to tell them, and the cast member said they still didn't have my email address or phone number.. I'm guessing the new system doesn't like me
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My Countdown Counting down to: Taking the kids to MNSSHP!!
Oh happy Day!
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My Previous Tripswdw 2005, lots before that :), 2010 animal kingdom lodge, 2011 animal kingdom lodge, and POFQ, 2012 POFQ. 2013 AKL.
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Old 02-15-2013, 09:09 PM   #9 (permalink)
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Yikes! It sounds like the computer system is having problems!
I am happy for you that you were able to get your luggage tags.
about all of the other glitches in your reservations!
I hope you have a great time!
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My Previous TripsChristmas 1971 first visit for our family, 1978 River Country and MK (honeymoon), March 1989 first WDW visit for my three sons, Jan. 1996 Poly, Jan. 2000 AS Sport and Disney Institute Bungalows ( now SSR), April 03 AKL, Aug. 04 Pop, April 05 AKL, Aug. 05 Pop and BC, April 06 WL, Sep. 06 POFQ, April 07 Poly, August 07 BWI, October 07 POR, Dec. 07 OKW. Feb. 08 CS, April 08 WLV, June 08 OKW and AKLV, Nov. 08 AKLV (solo trip!), Feb. 09 SSR, May 09 SSR (DoD tour - solo!), Oct. 09 BCV, Jan. 10 OKW for my birthday!, April 10 AKLV, Aug. 10 WLV, Dec, 10 WLV and ALKV., April 2011 POFQ, June 2011 AKLV Club level and Kidani Village, Nov 2011 OKW, June 2012 AKLV, Oct. 2012, CBR, April 2013, BWV, Oct. 2013 VWL, AKL Kidani Village, May 2014
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Old 02-16-2013, 01:05 AM   #10 (permalink)
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Quote:
Originally Posted by Luvsun View Post
Yikes! It sounds like the computer system is having problems!
I am happy for you that you were able to get your luggage tags.
about all of the other glitches in your reservations!
I hope you have a great time!
Thanks I'll be in the bubble, so it will be great!
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I <3 Minny
My Countdown Counting down to: Taking the kids to MNSSHP!!
Oh happy Day!
My PassPorter Bookshelf
My Previous Tripswdw 2005, lots before that :), 2010 animal kingdom lodge, 2011 animal kingdom lodge, and POFQ, 2012 POFQ. 2013 AKL.
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Old 02-17-2013, 09:06 PM   #11 (permalink)
 
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Glad to hear you got your tags!!
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