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Old 08-26-2008, 12:55 PM   #1 (permalink)
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Angry So Mad at Disney Right Now

AHHH I am so upset with WDW right now!

I was sooo excited when I saw that code for dinning and the rooms a little while back when I called I was going to save money! About 130 between the 2 reservations we had! I happened to go online and check and it said that now I owed 46.44 on each ressie. SO I called. the Cast Memeber told me that it was due to the previous cast member not adding the trip insurance! After semi fighting with the Cast Member and getting her to check and see if I could get back into the ASMo the answer was no BTW I had to bite the bullet and pay the 46.44 on eaach ressie! So instead of it saving money it cost me another $100. I was soo upset. I asked if maybe they could get me a better room for all the trouble and the answer to that was NO as well!
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Old 08-26-2008, 12:57 PM   #2 (permalink)
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I always thought trip insurance was OPTIONAL??? Why don't you just have them take it off? Or do you really want to keep it?
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Short But Hey - I'm In DISNEY!!
My Previous Trips7/07 w/ DD Alicia for 2 1/2 days; 8/08 Tortured the whole family, & brought them all; Dec 08 w/Mom; Jan 09 w/ DD, Sis, Neice & GR Nephew; 2/09 w/ Other Sis; 5/09 GIRLS trip with Gr nephew!
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Old 08-26-2008, 12:59 PM   #3 (permalink)
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It is! But I dont live in the US so the little bit of Mediacal it covers would be nice to have! Knock on wood I dont need it though!
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-> Miley my New Filly! Shes a handful and a labour of Love
My Countdown Counting down to: Until we leave for our Happy Place
370 days, 6 hours, 59 minutes
My Previous TripsCBR December 2008, All Star Movies ~ Late March into April 2007, Universal Trip Feb 2006
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Old 08-26-2008, 01:06 PM   #4 (permalink)
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Old 08-26-2008, 01:09 PM   #5 (permalink)
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Sorry to hear that! So you had switched resorts and now you can't get back into ASMovies? That's a shame.
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63 days, 6 hours, 59 minutes
My Previous Trips15 trips and counting! 13 stays on-property: Poly (2x), Dolphin, fka-Dixie Landings (2x), POFQ (2x), Wilderness Lodge (2x), Coronado Springs, ASsports, Beach Club, Pop Century, Saratoga Springs ~~~ Other Disney adventures include: 1 trip to Disneyland; 1 trip to Disneyland Paris; 1 cruise on Disney Wonder
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Old 08-26-2008, 01:37 PM   #6 (permalink)
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Sorry for your trouble.
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Old 08-26-2008, 02:12 PM   #7 (permalink)
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I'm sorry to hear that.
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My Previous TripsThirteen trips to WDW, including our honeymoon, four Christmases and my 30th and 35th birthdays, three to Disneyland in California, four to Disneyland Paris, one to Hong Kong Disneyland, one to Tokyo Disney and two Disney cruises, including the inaugural cruise round the Med summer 2007.
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Old 08-26-2008, 04:16 PM   #8 (permalink)
 
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for all the trouble.
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Old 08-26-2008, 05:52 PM   #9 (permalink)
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So sorry! But I agree you should keep the trip insurance.
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Old 08-26-2008, 05:55 PM   #10 (permalink)
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Yea, I guess I would keep the insurance too then. Bummer though that your "savings" ended up costing you more
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Four adults to one 2 year old May trip to Disney... YUP that was about the right ratio!!! (and Thank Goodness one of the adults was a teenager!!)
My Countdown Counting down to: Unexpected My Sis Invited Me WOOHOO Trip!
Short But Hey - I'm In DISNEY!!
My Previous Trips7/07 w/ DD Alicia for 2 1/2 days; 8/08 Tortured the whole family, & brought them all; Dec 08 w/Mom; Jan 09 w/ DD, Sis, Neice & GR Nephew; 2/09 w/ Other Sis; 5/09 GIRLS trip with Gr nephew!
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Old 08-26-2008, 06:12 PM   #11 (permalink)
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Sorry to hear about you trouble.

Kathy
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My Countdown Counting down to: Soaking up the sun in Myrtle Beach SC
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Old 08-26-2008, 06:16 PM   #12 (permalink)
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Oh...I would be mad too! Sorry it ended up costing you MORE!
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33 days, 22 hours, 59 minutes
My Previous TripsWDW April 1994, WDW Feb 2001-Port Orleans, WDW Oct. 2007-All Star Movies, WDW Dec. 2008-Carribean Beach
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Old 08-26-2008, 06:19 PM   #13 (permalink)
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I had a similar experience and at first I was told no but persistance pays off. I first e-mailed and did not get a response quick enough so I called again. The cast member on the phone was so nice and went to bat for me with the powers that be and I got my free dining plan back after I thought all was lost. So keep trying.
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Old 08-26-2008, 08:02 PM   #14 (permalink)
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Quote:
Originally Posted by lsimms View Post
I had a similar experience and at first I was told no but persistance pays off. I first e-mailed and did not get a response quick enough so I called again. The cast member on the phone was so nice and went to bat for me with the powers that be and I got my free dining plan back after I thought all was lost. So keep trying.
Yes, I was also going to say keep trying. Call back and get a supervisor or manager. Maybe they can help you!
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My Countdown Counting down to: Princess Half Marathon and DD 6th Bday!!!
103 days, 5 hours, 59 minutes
My Previous TripsVisited WDW 5 times while little from 1979 to 1990. Jan. 1998 - Doubletree, Nov. 1998 - Disney Institute, 2000 - E. Caribbean Disney Magic, 2001 - Courtyard Downtown Disney, 2003 - off site Comfort Inn, 2004 - POR, 2006 - POFQ, 2007 - All Star Vacation home, Jan. 2008- Half Marathon - POFQ, Sept. 2008 - Saratoga Springs, Nov. 2009 - CBR,
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Old 08-26-2008, 08:24 PM   #15 (permalink)
Wishing I was at WDW!
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My Countdown Counting down to: Leaving for Christmas in Florida!!
21 days, 6 hours, 59 minutes
My Previous TripsChristmas 1971 first visit for our family, 1978 River Country and MK (honeymoon), March 1989 first WDW visit for my three sons, Jan. 1996 Poly, Jan. 2000 AS Sport and Disney Institute Bungalows ( now SSR), April 03 AKL, Aug. 04 Pop, April 05 AKL, Aug. 05 Pop and BC, April 06 WL, Sep. 06 POFQ, April 07 Poly, August 07 BWI, October 07 POR, Dec. 07 OKW. Feb. 08 CS, April 08 WLV, June 08 OKW and AKLV, Nov. 08 AKLV (solo trip!), Feb. 09 SSR, May 09 SSR (DoD tour - solo!), Oct. 09 BCV
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