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Old 12-17-2011, 12:03 PM   #1 (permalink)
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Problems with DCL online Check-in

Anyone else having issues with online check-in today? December 17 is the day I can do online check-in for our March cruise - I can only go as far as choosing port arrival time then it gives an error message. I have tried several times from several different computers - no luck! Very frustrating! My DH called DCL - they said they would get back to him. Just curious if anyone else has had issues today!
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Old 12-17-2011, 12:51 PM   #2 (permalink)
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I have had issues in the past when using IE7 or IE8. I would try using Mozilla Firefox and see if that resolves the issue.
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Old 12-18-2011, 10:21 AM   #3 (permalink)
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Thanks so much - I downloaded Mozilla Firefox last night and it worked like a charm! Can't believe that made such a difference! (I was using IE8).
Thanks again - woo hoo!!!!!
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Old 12-18-2011, 02:03 PM   #4 (permalink)
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You are welcome! I'm glad you were able to get in and check in.
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Old 12-18-2011, 02:52 PM   #5 (permalink)
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Glad it worked! For anyone else that may have this issue, this can also occur if more than four staterooms are linked together. For this reason, even when traveling with others, I recommend waiting until after your Online Check In date to link staterooms together.
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