OMG I can't believe it
About This Page: This is a discussion on OMG I can't believe it within the Planning Your Disney Cruise Voyage, part of the PassPorter Community - Boards & Forums on Walt Disney World, Disneyland, Disney Cruise Line, and General Travel; Just went in to look at our reservations to finish up since we finally got my niece's passport information and ...

cal2net · 04-13-2012, 02:34 PM

Just went in to look at our reservations to finish up since we finally got my niece's passport information and noticed that I had NO ACTIVITIES reserved.

I reserved excursions last month but for whatever reason they didn't save! I don't know what happen and now the ones we wanted for CC are no longer available. I can't believe it, what are we gonna do?????
I'm really upset over this. I've planned and planned and can't believe it didn't double check sooner. I am so mad at myself!

cdnmickeyfan · 04-13-2012, 02:43 PM

Oh that really sucks. I always always double check once I click out of it that the reservations took. I also check the following day just to be sure.

Im so sorry that you can't get the ones you wanted. But there is a lot to do on CC. There must be activities that are still available.

cal2net · 04-13-2012, 02:48 PM

No, not really. The only things we wanted to do was the stingray and parasailing. Looking at other ports to see if parasailing is available since Disney's site doesn't offer parasailing other than CC. Anyone know of any reputable operations in Cayman or Costa Maya?

modisney · 04-13-2012, 02:58 PM

Did you call DCL? Curious to see what they'd say. I too worry about when you do things on line. I sure hope you get it resolved.

**chezp** · 04-14-2012, 12:20 AM

I'd give Disney a call and explain the situation. Did you keep a copy of the details of your excursions - perhaps a screen grab once they were booked?

cal2net · 04-14-2012, 01:31 PM

Well, I called and no luck

the activities we wanted on CC are no longer available. Guess we'll just chill on the beach or take a bike ride or something.
Does anyone know of a private company in the Caymans that do parasailing? Don't mind going outside of Disney & booking on our own for this.

pixie08 · 04-14-2012, 04:14 PM

Did they email you when you booked the excursion? When you actually book an excursion on DCL, for each activity booked, you get a confirmation email showing your booking. If you have this I am sure DCL will honor your bookings if you forward it to them because maybe it was their system error? If not maybe you didn't actually execute the booking fully? HTH.

ilovedisney0_0 · 04-14-2012, 06:30 PM

Oh my gosh, my heart just sank for you.

But even if you didn't do the screen grab, like Cheryl said, did you at least write down the confirmation number? If you have that, I am SURE Disney could do something...