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| | #256 (permalink) | |
| RED SOX NATION!! Join Date: Aug 2002 Location: Connecticut
Posts: 64,910
| Great letter Beth ![]()
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| | #258 (permalink) | |
| Join Date: Aug 2004 Location: Columbia, SC
Posts: 5,010
| That is a fantastic letter, Beth! In this age of the internet, I wonder if companies realize how influential these little message boards can be? Don't you know that everyone on this board is going to think twice about flying with AirTran after reading your TR? Jill
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| | #259 (permalink) | ||
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Quote:
I've looked at their flights for my trip in September, just because they're so cheap, but I definitely won't take my son on another Air Tran flight again. We flew Northwest last month to my Nana's funeral, and the difference was night and day. Of course, we didn't have Christian with us on that flight, but I could tell that we would have been treated so much better by the way they treated me and the girls. I'll keep you posted.
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| | #260 (permalink) | |
| Go Red Sox!!!! Join Date: Apr 2004 Location: RI - Red Sox Nation
Posts: 19,279
| Just caught up on your wonderful report. Your children are adorable and I especially enjoyed Kate's photos with the characters! Sorry to hear about your AirTran experience....your letter is fabulous! Make sure to let us know how that turns out! Thanks for sharing!
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| | #261 (permalink) | ||
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Quote:
Here's one more of Kate for ya! ![]()
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| | #263 (permalink) | |
| Community Rank: Traveler ![]() Join Date: Apr 2006 Location: Arkansas
Posts: 373
| I would never fly air-tran after hearing how they treated you. I think you should keep up on this and contact any organizations that you might be aware of hospital care groups and share your experiences with them. They should at least give you a formal apology and I feel personally you and your son should be reimbursed for your fare. I would not let them off the hook. I makes me so angry to see someone treated like this as though her son’s CP is an inconvenience to them and to treat you less than. I wonder what happened to the old saying treat others, as you would like to be treated. I guess that’s why we love WDW so much, 99% of the time you are treated so special; it really is a shock to be slapped back into the “real” world. Sorry if this is a ramble but how you were treated really got to me. Hope you get an answer from them soon.
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| | #265 (permalink) | ||
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Quote:
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| | #266 (permalink) | ||
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Quote:
Glad you enjoyed it. I'll have another one to write in September!
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| | #268 (permalink) | |
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Thanks for reading it. I miss writing it, actually, now that the trip's over!
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| | #269 (permalink) | |
| Community Rank: Trekker ![]() Join Date: Nov 2006 Location: Michigan
Posts: 1,124
| Just wanted to let you know that we never did hear from AirTran. It's been 3 months, and my TA said not to expect a response at this point, and that it wouldn't be worth it to press the issue. By the way, I'm flying Southwest in September!
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