Amy, Angela and Floor Foot Frannie TRIP REPORT - The "REAL Day 9", Day 10 and the rest of the story **Updated 8/26 x 3** COMPLETE About This Page:

[PoohBearFreak32]

cool room. Amy, love your purse! Anything turquoise is right up my alley!

[piratefreak]

Love the picture. Can't wait to hear more!

[iamgrumpy]

So we finished unpacking and were going to head out to DHS to try and get a ride on Toy Story Mania with our AP's since they were having AP Previews. But there was a knock on the door. To explain this I have to tell you about what happened 2 weeks before we were going to leave.

I obviously make a lot of changes and since I needed to be economical about our funds for this trip and my moving I decided to cancel the Illuminations Cruise. So 2 weeks before we were to leave we made the final call not to do the cruise and called to cancel it. The CM who I was talking too turned from being Cinderella to an EVIL Step sister in a matter of 2 minutes. She cancelled the cruise and was going to make us 2 breakfast ADR's at Boma for our trip. She misread her screen and to make the long story short attempted to cancel all of our ADR's because as she put it "i was a liar, a fraud and she was putting a stop to it" To say I was upset was an understatement. Marisa My TA my wonderful wonderful TA called and made sure everything was intact and fixed but I was so upset at how I was treated. I hand wrote a letter and addressed it to the people I thought would be appropriate.

Lets just say I got a phone call from a CM who works in Al Weiss's office who gave me to the person I needed to speak with. We spent almost an hour talking about what happened, what my past experiences have been, about our trip, about my moving to FL.... well that was 1 week before we were to leave.

So there was a knock on the door and a delivery runner from the hotel was there with this huge gift basket. It was from the Reservations Department as a token of their apologies wishing us a great trip. wow I did not expect that at all. Just them taking the time to call me and want to talk to me was way more then I wanted.
So Al Weiss read my letter, and the Reservations Department sure did give us a great Night Cap each night with a bottle of wine, and a cheese spread basket!





It also had this lovely frame in it too:


And since I our view here is a few more photos of that:




So we stored the wine in the fridge for now and got the cheese put into the fridge as well and then gathered our belongings and headed for the nearest exit ok so we headed up to Valet and got our car. We drove to DHS and found a prime parking spot right in front with our HC tag and it was right by the crosswalk so very little walking In through security and then to the gate to use our AP's for the first time, and G'ma's 10 day pass.

Well that was where our luck ran out...

Our AP's had the wrong date and were shown to be expired and g'ma's ticket had become deactivated because she put it against something in her bag and it lost its magnetic charge. Luckily we had the receipts and names of those we dealt with and the Guest Services department was able to reprint the tickets for us but G'ma's wouldn't work right until about 3 days later we figured out it was her not doing it right and then got her to do it properly so all was good

So with tickets fixed and only about 90 minutes until our Dinner we had to get to TSM and try and get on. Well guess what Mom forgot in the room.... Her GAC which since we weren't renting scooters yet (we were only doing TSM and leaving) would be necessary for her to be able to make it with the walking and waiting in line.

So back to Guest Services for us to get her GAC the lady was nice saw we had AP's and made it valid for 3 months and we can do that until our AP runs out or we renew them. So now onto TSM ...maybe...i won't hold my breath.

Some photos of DHS as we went in:















G'ma found a bench in the shade by The Little Mermaid since she doesn't have an AP and didn't feel comfortable going in Walt's Dream alone in case we came out before she finished. She held the bags and we headed over to show them our Spankin new Ap's and take photos all the way to the front of the line the queue and the exterior of the building looked great. We got to the front of the queue with 3D glasses in hand and...

"We're sorry we are down for technical Difficulties, try back before 7pm we maybe opening again we are sorry soft openings do start thursday too" I wasn't mad at them it has been a long day remember I had 2 hours sleep if that, we have been going since 3am its now almost 4pm and I just want to ride the ride... ok so back out of the ride queue the same way we came in back out of the area gather g'ma and our bags and well ...out of the park and to the Bus stop for the Contemporary.

So here are the photos I took as we went into the Ride:






























Up Next...One last Dinner at Concourse Steakhouse, and an 82 yo half deaf Half Blind G'ma survives the exit of Fantasmis! or not?

[chezp]

Wow, talk about Disney service. That CM's attitude stinks - and it's appalling that she spoke to you like that, but my goodness, they certainly made up for it.

Toy Story Mania looks like a lot of fun.

[jpod523]

what a lovely basket! great pics of TSM! I cannot wait to ride it. SOrry about the technical dificulties. gatta love soft openings!

oh, and is this a policeman with a stick horse? I love it!!!

[Colexis Mom]

What a great gift basket Sorry about all your passes not working, and that TSM was down too Great pictures though

[iamgrumpy]

Well we couldn't stay to wait and see if it opened again since we had dinner at the Contemporary early so that we could come back and watch Fantasmic! so we decided we best head out as we were about 45 minutes before our dinner time. So we headed out of the park by the time we got to the bus stop mom and I had to swap shoes as her shoes were killing her, i gave her my crocs and i took her sandals.

The bus was there right away and we loaded into it and realized that we were not at Disney anymore we couldn't be...why you ask???? So far our tickets didn't work, the TSM ride didn't work, and the AIR CONDITIONING didn't work It was like 110º in that bus and in the 90º weather outside it was like 130º in there!

We made it to the Contemporary and told the bus driver that it was a miserable drive in that bus and he radio'd his supervisor and they were bringing that bus back to the depot to be fixed!

Headed upstairs to the 4th floor and checked in for Dinner at Concourse Steakhouse we wanted 1 last chance to eat there before it closed permanently but after a long day we could have eaten at Chuck E Cheese and it would have tasted good but ....THIS WAS AWESOME!

The steak was so tender and the desserts were absolutely wonderful. Our server Lorie was a doll. She lived in Winter Garden and spent 30 minutes talking about the area and what she liked and disliked.

It was a great meal!

We had 2 of the Filet Minion's and 1 Mahi Mahi 2 Seltzers, 1 Sprite and 2 Cups of Coffee to drink over the meal. For Dessert we had 2 creme Brulee's and 1 of the Decadent Trio's.

I had substituted Mashed Potatos instead of the Bread Salad


Mom had the Bread Salad


Grandma had the Mahi Mahi


Here is G'ma and Mom being Goofy!


We never got photos of the desserts they were so good we just dove in!

After dinner we bussed it back to DHS, we rented 3 scooters after the walking and moving around all day we needed them. This was G'ma's first time driving one and would it turn out to be her last???? NO! She did great for being half deaf and half Blind. She didn't run anyone over tonight! (Over the 10 days, the final count was mom being rear ended 3 times, and Myself only 4 times but no other guests were harmed now you know where we learned to drive them )

We made our way up to the Fantasmic! Theater and Got great seats we stayed in our ECV's and we tried to take photos but I haven't mastered my Camera and they came out pretty bad. (i'll get more practice once I move so hopefully no more bad photos for me)

G'ma was pretty tired (no 2pm nap for her)






Those are the only ones I got before I gave up!

After Fantasmic! we got EMH bracelets (yes we were still going strong) we parked g'ma by RnRC and headed into take a ride in a limo! We rode it 2 times in a row!!!!!!

Then it was onto Muppet Vision, and the Great Movie Ride. With those done we could focus on the shows, etc when we come back later in the week. we did take a few photos before returning to AKL!









Up Next.... Day 2 Boma, and Apartment shopping begins!

[CountryTink]

What a great day except for TSM not running. Sorry you had to have such an awful experience with the reservations CM, but they sure did make up for it. Can't wait to hear more.

[nconover]

Sounds good, you guys sure do know how to hang. I'm not sure I have that much stamina anymore but we shall see.

[B.M.]

Great update, glad yall figured out the EVC's! More Please!

[Nala]

Major score on the room upgrade!!!! Great pictures of the AKL.

What the heck was up with that CM you talked to about cancelling the cruise? That is horrible! Glad you wrote the letter and even more happy that Disney did something to make it up to you. That basket was a great treat, I'm sure!

The food at the Concourse looks wonderful!

I can't believe you guys had such a full, busy and LONG day! Wow!!!! I am impressed.

Looking forward to more.

[MickeyMAC]

What a great basket Disney sent you, it's great to know they listen and care. Sorry you had trouble with the tickets but it sounds like you day improved with dinner.

[Colexis Mom]

Glad you had a great meal Amy Love the pics from DHS Sounds like a great night after a rocky start

[DyanKJ130]

Great updates!! How that Al Weiss sent you a gift basket! Sounds like you had a very full first day! Can't wait to hear more

[DawnDenise]

Great upagrade, awesome gift basket, looks like a great meal, and G'ma can drive an ECV! You had a rocky start but it turned out to be a a great night at DHS. Looking forward to more!!