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Old 03-28-2008, 07:04 AM   #1 (permalink)
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Join Date: Mar 2008
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Unhappy Cruise Line Souvenir

Hi...

Just got off the Wonder after a 4 nite cruise 4/23-4/27...will describe our experience another time.

After visiting the stores onboard each day searching for her perfect gift, my daughter chose a Mickey "snow" globe for her take home gift. We decided to put it in our carry-on bag for safe keeping!

Well...YOU CAN'T TAKE SNOW GLOBES THROUGH SECURITY AT THE AIRPORT!!! The rude guard just took it and threw it in their pile of junk and told us to keep moving.

I wish we would have known, or that someone onboard told us...its nobody's fault but ourown.

Anyway, does anyone have any idea how I can buy another replacement one? Apparently the globe is only available onboard. Thanks...alot of tears will dry up once I get another! (mostly mine!!)



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Old 03-28-2008, 08:03 AM   #2 (permalink)
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and !


to hear about your snowglobe

I am sure there is an here that knows how to help!

Maybe someone will get you one when they go next time!
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Old 03-28-2008, 08:32 AM   #3 (permalink)
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Oh how horrible, DD must be crushed and a I hope you are able to find another snow globe
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Old 03-28-2008, 12:12 PM   #4 (permalink)
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I can get one for you (if they sell the same ones on the Magic) when I go on June 1, if you can wait that long.
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Old 03-28-2008, 07:05 PM   #5 (permalink)
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Did you try Ebay? Lots of Disney stuff there - and sorry for you DD's disappointment.
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Old 03-30-2008, 12:53 PM   #6 (permalink)
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That is terrible how the TSA handled the situation. Last January while going through security, the lady in front of us had a snow globe and the TSA agent told her that she can take it go and go back to check it with luggage. I think that is what she did. At least I hope she had time to go back to the check in counter. And I think there were signs posted before you got up to security about the snow globes not being allowed. Hope you dd gets another one.
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Old 04-01-2008, 12:13 AM   #7 (permalink)
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Help here!

On our Mexican Riviera Cruise in 2006, I bought my mom a mug that broke on the way home - well-packed, but just broke!

I called Disney Cruise Lines and they directed me to another number and they sent me a replacement mug, when I gave them a description of what happened, free of charge!!! (I offered to pay, but they ignored me! )

Unfortunately, I don't still have the number, but just call DCL, and as always, they'll help you out no problem!!!

Good luck!
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Old 04-02-2008, 11:06 PM   #8 (permalink)
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We're going on the Wonder 4/10 - 4/13. We'll get one for your DD. What did it look like? PM me for more info if you want.
Thanks,
The Jourgensen's

Quote:
Originally Posted by mikul00 View Post
Hi...

Just got off the Wonder after a 4 nite cruise 4/23-4/27...will describe our experience another time.

After visiting the stores onboard each day searching for her perfect gift, my daughter chose a Mickey "snow" globe for her take home gift. We decided to put it in our carry-on bag for safe keeping!

Well...YOU CAN'T TAKE SNOW GLOBES THROUGH SECURITY AT THE AIRPORT!!! The rude guard just took it and threw it in their pile of junk and told us to keep moving.

I wish we would have known, or that someone onboard told us...its nobody's fault but ourown.

Anyway, does anyone have any idea how I can buy another replacement one? Apparently the globe is only available onboard. Thanks...alot of tears will dry up once I get another! (mostly mine!!)



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Old 04-17-2008, 02:49 PM   #9 (permalink)
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Oh I'm sorry I didn't get that post of yours...It would have been great if you could have gotten a Mickie Globe for us. I just received this from the Cruise line:

" Dear Michael:

Thank you for your e-mail.

I was very sorry to learn about your confiscated snow globe. We care
very much about making guests aware of this airline policy, and we have
signs posted on all of the shelves with snow globes indicating that the
liquids exceed the allotted amount for carry-ons. I truly regret any
confusion.

Unfortunately, Disney Cruise Line merchandise may only be sold onboard
the Disney Magic, Disney Wonder, or at Disney's Castaway Cay and can not
be imported for sale in the United States. However, select Disney
Cruise Line merchandise items are available through the Walt Disney
World Mail Order Department. They may be reached at 407-363-6200. You
may also be interested in visiting Disney.com | Shopping | Home in order to
find a comparable alternative. I hope this information proves helpful.

Again, I truly regret any disappointment and hope these concerns will
not affect your regard for Disney. There is magic in the Disney name,
and we hope to have the chance to sail with you again one day soon.

Sincerely,

Joel
Guest Communications
Disney Cruise Line"

Is there anyone else willing to get a Mickie Snow Globe for me I'll pay a "convenience fee and/or shipping as well?

Thanks..Mike
mikul00@gmail.com
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Old 04-17-2008, 02:51 PM   #10 (permalink)
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We are not going until July, but let me know if you do not have an offer sooner!
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See my TRs about a National Treasure , The National Aquarium, the Navy Memorial, the National Air and Space Museum , my Land and Sea '08 PTR and my WDW Raincloud TR
Callahan's Law: "Shared pain is lessened; shared joy, increased—thus do we refute entropy."
-- This is well observed, here at PassPorter!
I've been 'Gobbled' by Diz!
My Previous TripsWDW June 1979 (offsite), WDW July, 2005 (POR), July 2008 -- Poly and the Wonder
Reward: Halloween Pixie x 2 Reward: Birthday Pixie x 2 Reward: Gift Pixie x 1 Reward: Lightbulb Pixie x 1
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Old 04-20-2008, 12:44 PM   #11 (permalink)
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I'll be on the 5/1 sailing. Send me a PM if I can help you out!
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Old 04-26-2008, 07:16 PM   #12 (permalink)
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I'm so sorry for your DD. Here's some pixie dust to you! Good luck
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Old 04-27-2008, 02:42 AM   #13 (permalink)
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I'm so sorry to hear what happened. I hope you're able to get another one.
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Old 05-12-2008, 04:00 PM   #14 (permalink)
 
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I'm sorry, I know that had to hurt. It sounds like the fella at the airport could stand a few days at charm school.
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Old 05-12-2008, 04:52 PM   #15 (permalink)
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Sorry about the snow globe
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