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Forums Closed
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 01-19-2017, 11:00 PM   #1
Starwind
 
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tech issue with Live Guide - multiple login required on mobile devices [issue resolved]

I am having a technical issue that I get only when logging in to the Live!Guides on a mobile device (IOS smartphone; Android tablet; both chrome and firefox browsers):

I have to log in two or three times until the Live Guide site actually thinks I am logged in.

Specifically, I go to the following URL:
https://www.passporter.com/trip-planner/

I click on login and supply my credentials. It logs me in, but loads the 'boards' page. I then have to click on the Live Guides link to return to the live guides page. Where it doesnt recognize that I am logged in. So I log in again. It usually accepts it then, loading up a page asking me which live guide i want to look at. i can then select the guide i want. sometimes i have to login a third time to get it to actually take.

this is very frustrating, especially when i have a deliberately complex password that is really annoying to be repeatedly typing.

SW
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My Previous TripsMK-Day Trip Dec 1985; CSR Mar 1998; DL-Day Trip Nov 2006; WL Jan/Feb 2009; GF Jan 2012; WL-Disney Dream-BC Sept 2013; WL-Disney Fantasy-BC Nov 2014; WL-Disney Dream b2b-AoA Dec 2015
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Old 01-20-2017, 02:11 PM   #2
GingerJ
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Try clearing your cookies and see if that helps. Let me know!

I'm assuming here that you're logging in to the right location.
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My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 01-20-2017, 07:53 PM   #3
Starwind
 
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Quote:
Originally Posted by GingerJ View Post
Try clearing your cookies and see if that helps. Let me know!

I'm assuming here that you're logging in to the right location.

Yep, logging in to the right location :-)

Thank you for your suggestion !

tested so far:
android tablet Firefox
android tablet Chrome browser

multi-login problem solved for both once cookies cleared.

SW
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-Starwind
My Countdown Counting down to: Our Next Land and Sea Adventure
...flying away to sail away...
My Previous TripsMK-Day Trip Dec 1985; CSR Mar 1998; DL-Day Trip Nov 2006; WL Jan/Feb 2009; GF Jan 2012; WL-Disney Dream-BC Sept 2013; WL-Disney Fantasy-BC Nov 2014; WL-Disney Dream b2b-AoA Dec 2015
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Old 01-20-2017, 08:23 PM   #4
GingerJ
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Quote:
Originally Posted by Starwind View Post
Yep, logging in to the right location :-)

Thank you for your suggestion !

tested so far:
android tablet Firefox
android tablet Chrome browser

multi-login problem solved for both once cookies cleared.

SW
Yay! Jennifer solved problems for me twice with the "clear cookies" suggestion.
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GingerJ, Co-Author, PassPorter's Disneyland Resort and Southern California Attractions LIVE! Guide
& Guide for the Collecting, Scrapbooking, and More!, DL: Southern California Attractions, Technical Support, Using Your PassPorter, and Using Disney Tech forums
My PassPorter Bookshelf
My Previous TripsWDW visits: 1977, 1985, 1997, 1999, 2002, 2003, 2004, 2006, 2008, 2010, 2011, 2013, 3-2014, 9-2014, 11-2015 (birthday trip), 5-2016, 2-2017, 3-2017 x2, 6-2017, 8-2017, 10-2017x2, 11-2017x2, 12-2017. DISNEYLAND(no kids): 1984, 1993, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 6-2014 (DS19 & me!), 8-2014 (solo), 12-2015 (solo), 9-2016
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Old 01-23-2017, 07:50 AM   #5
Jennifer Marx
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Yeah, login issues are 95% cookie related. When in doubt, clear your cookies. I put a Clear Cookies function in the top right-hand menu to make it easier.

Glad this is all worked out now!
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