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Old 08-03-2014, 09:10 AM   #1
aislinn0903
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Disney Movie Rewards gift card issues?

Has anyone had any experience (good or bad) with redeeming DMR points for Disney gift cards? I used almost all of my points on the $10 gift cards that were offered, placed the order on June 5th. In the middle of July, I received an email stating that the cards had been returned to DMR marked as " undeliverable, incorrect address". Now, I had placed an order on June 3rd for the limited edition Seven Dwarves mine train pin, and that arrived just fine ( yes, same address!). I called and made the person from DMR aware of all this, and she apologized and said the cards would be sent immediately. Now, 9 days before our trip, still nothing . What would you do?
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Old 08-04-2014, 07:04 AM   #2
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I don't think there is anything you can do now, except wait and hope it gets here. I'm awfully sorry you have to worry about this.
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Old 08-05-2014, 03:39 PM   #3
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I didn't know you could redeem your DMR points for Disney gift cards! I am going to have to get on mine and see about that! I have a ton of points to redeem. That is awesome!
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Old 08-09-2014, 12:45 PM   #4
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1100 points for a $10 GC.
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Old 08-09-2014, 05:28 PM   #5
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I got two and hopefully my movie points post soon and I can get two more!! So excited!
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Old 08-09-2014, 08:59 PM   #6
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After reading this post I'm going to cash in our points for three gift cards for our cruise next year! I'll take $30 and use it towards our shipboard credit!!

Thank you
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Old 08-11-2014, 04:16 PM   #7
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Just ordered 10 cards. I received shipping notices on 8/7 for 7 of 10 of the orders. Not sure why that is. Remains to be seen if they show up but I will let you know.
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Old 08-11-2014, 04:22 PM   #8
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I ordered my 2 on Aug 5, shipping confirmations on Aug 7 and they came in the mail today. Hope that helps you!
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Old 08-11-2014, 05:52 PM   #9
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Originally Posted by disneydreamer33 View Post
I ordered my 2 on Aug 5, shipping confirmations on Aug 7 and they came in the mail today. Hope that helps you!
Yes - 7 of 10 arrived in the mail today! Now I just have to figure out what happened to the other three. So random, not the first three ordered, nor the last three ordered, nor a consecutive three orders that are missing.
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Old 08-12-2014, 04:48 AM   #10
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Nope, still have not received them, and we leave tomorrow ! Urk!
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Old 08-12-2014, 11:20 AM   #11
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Nope, still have not received them, and we leave tomorrow ! Urk!
Ugh, so frustrating! I hope you can get your points back if you want to give up on the gift cards.

When I ordered my rewards, I printed off the confirmation reference ID #. The same number also appears in the confirmation emails I received and the shipping notices. But when I opened the seven envelopes that arrived, the Order # on the enclosed paperwork was completely different and there is no way to tie back any of the shipments I received to the original orders - who does that?!

(maybe we should compare order ID #'s - perhaps I received your returned cards... )

If I go online to my account, I can see the three outstanding orders. I sent them an email. Next step will be to call.

I am sorry you never received your rewards, and I am sorry none of us were of any help to you. Enjoy your trip.
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