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Old 08-26-2018, 03:36 PM   #1
CinderAbby
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Memory maker only giving me bonus photos - what am I doing wrong?

I did all the edits I want to my pictures, I went to the download button over on the right hand side of the screen and clicked it but all MM is giving me are the bonus photos and the 6 photos from the Mexican pavilion. What am I doing wrong? And yes, I did purchase MM with my package and it is still showing in my account even though my trip is over. I know it tells me it could take up to 2 hours to download but it's not even showing me my photos were even selected - it only shows me the bonus stuff.

Help!!
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Old 08-26-2018, 06:22 PM   #2
joelsmom
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This sounds strange, Darlene. I’d make a call to them, if I were you.
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Old 08-27-2018, 07:37 PM   #3
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Did you select all or which photos you wanted before using the download button
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Old 08-28-2018, 04:44 AM   #4
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When you click the Download All button, the system takes some time to package the photos up into multiple ZIP files. You might just be seeing the first download package; you have to download all of the ZIP files to get all of your photos.
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Old 08-28-2018, 05:14 AM   #5
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I hope you finally figured it out Darlene. Sometimes it can be such a frustrating process.
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Old 08-28-2018, 01:27 PM   #6
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Quote:
Originally Posted by mgd2race View Post
Did you select all or which photos you wanted before using the download button
Quote:
Originally Posted by WillCAD View Post
When you click the Download All button, the system takes some time to package the photos up into multiple ZIP files. You might just be seeing the first download package; you have to download all of the ZIP files to get all of your photos.
I didn't have a download all button. Just download. I didn't want to have to download all of them individually but I would have so I picked the first photo, clicked download and then all of a sudden it said my MM purchase was activated. All the watermarks disappeared and then out of curiosity, I went to the download button again. This time it gave me access to all of the photos but like Donna said, how frustrating. Why can't they have an activate button or something easy?
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Disney 2018 PTR UPDATED 7-26-18 POST 74
Looking for my previous TR's? Here they are
My Previous TripsAll WDW - July 1980 off property - July 1981 FW - July 1983 FW - July 1985 FW - August 1987 FW - July 1988 Treehouse Villas - July 1990 Treehouse Villas - July 1997 FW - August 2006 AS Sports, 1st time with DH and DD - August 2008 AS Sports - August 2009 AS Sports - August 2010 AS Sports - July 2011 AS Sports - August 2013 AS Music - August 2014 AS Music - August 2015 AS Music - August 2016 AS Music - August 2018 AS Music, Kate (lovewdw2) joined us for the weekend
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Old 08-28-2018, 02:15 PM   #7
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Glad you were able to get your pictures.
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Old 08-31-2018, 05:57 PM   #8
joelsmom
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Whew!!!!
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My Countdown Counting down to: Dreaming of a Disney Christmas 2019
431 days, 21 hours, 38 minutes
My Previous TripsDL off-site June 1979, WDW off-site Sept 1985, All-Star Movies May 2002, All-Star Music June 2007, All-Star Sports May 2009, Pop Century June 2010, Coronado Springs October 2011, All-Star Sports May/June 2012, Pop Century May/June 2013, All-Star Movies October 2013, Tropicana Inn at Disneyland Resort June 2014, All-Star Music May 2015, All-Star Sports June 2016, All-Star Movies October 2016, Pop Century May/June 2017, All-Star Sports March 2018
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