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Old 06-05-2018, 08:12 AM   #1
jpcommons
 
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Problem accessing logging into Disney App or website

Good morning,

I was wondering if anyone else is having issues logging into their accounts through the App or Website. I was down to my last 2 fastpass reservations for my next trip when I got kicked out and now can't log in through the app or website. This started around 8:30 AM for me.

Thanks,

Joe
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Old 06-05-2018, 10:24 AM   #2
Her Dotness
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Just try again every so often.

It’s sadly common for the system to go down right in the middle of doing either ADRs or FPs.

You’d think Disney could afford better, more reliable tech!
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My Previous TripsWDW 10/2017--VGF; WDW 12/2015--GF; WDW 11/2014--WL; WDW 11/2013--GF; WDW 1/2010--GF; WDW 7/2004--CR Tower /// DH to WDW several times in the 1970's & 1984; Me DL 1969.
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Old 06-05-2018, 02:47 PM   #3
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It finally came back around 12:30. I was worried that it was going to have lost everything I had already reserved. Luckily, everything was still there. Now to just finish paying for the trip.
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Old 06-05-2018, 04:19 PM   #4
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Oh, that’s great! What a relief for you, I’m sure.

We once had a 180 day when the entire ADR system was down until around 7:00 that evening. Not even the CMs could do anything, we were told.

DH managed to get a few of our ADRs before it went down again and finished them early the next morning.

I certainly understand your fear and frustration. Gotta get those must-haves, don’t we all?
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My Countdown Counting down to: Our Happiest Place for Mickey’s and my birthday—again!
20 days, 17 hours, 52 minutes
My Previous TripsWDW 10/2017--VGF; WDW 12/2015--GF; WDW 11/2014--WL; WDW 11/2013--GF; WDW 1/2010--GF; WDW 7/2004--CR Tower /// DH to WDW several times in the 1970's & 1984; Me DL 1969.
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Old 06-06-2018, 06:36 AM   #5
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That is really frustrating and time consuming having to keep checking back. I always find it surprising Disney isn't more on top of these issues.
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My Previous TripsASMo 1995, Honeymoon split stay CBR,OKW & GF 1998, ASMo 2000, 1st WDW trip with kids OKW 2006, AS Movies Dec. 2008, Pop w/ sister Spring 2010, CBR Aug, 2010, Pop Aug 2011, Pop w/ sister Spring 2012, PO-FQ w/ 1 night at BC for the pool, Aug 2012, Poly Studio Villa thanks to an amazing discount! followed by 2 nights at AKL Aug 2015, Split Stay OKW for 14! AKL for 4, July 2016
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