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Old 11-11-2008, 09:22 PM   #1
eatright
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Live Chat for disney reservations??

I've been playing around on Disney's website trying to decide what I may want to do for an early summer trip as far as the buy 4 get 7 deal. Anyhow, my offer popped up as did a small tab on the right that said, "Chat live with a Disney Representative." I've never seen that before and was JUST about to click on it when it actually disappeared. Has this happened to anyone else? Has anyone else actually 'chatted live' online with a representative?
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Old 11-11-2008, 09:29 PM   #2
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I have used it before they can answer questions you might have but if you don't click right away they will turn off the button. I found them to be nice but they couldn't help with what I was looking for so I let them go.
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Old 11-11-2008, 09:32 PM   #3
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I've used them many times. Some know more then others. Yes if you dont click the chat as soon as you see it it will vanish.
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Old 11-13-2008, 04:04 PM   #4
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Yes, I just used it the other day. I had a question about CBR and when the window for ressies was going to open up again. They were very nice and helpful.
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Old 11-13-2008, 10:48 PM   #5
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I have used it as well, with good results.
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Old 11-13-2008, 11:56 PM   #6
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I have used it to ask questions. It's nice because they can actually send you a link to places on the Disney website where you can get the information you have requested.
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Old 11-14-2008, 08:03 AM   #7
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I have seen the link, but I have never tried it.
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Old 11-14-2008, 10:17 AM   #8
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I've gotten it many times too, but I never used it. I will next time!
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Old 11-14-2008, 01:45 PM   #9
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I Love it ... and used it many times the other day when the rez system was down.
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Old 03-25-2010, 10:15 AM   #10
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I'm glad others report having successful results. I tried it once or twice and they never could answer my questions.
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Old 03-25-2010, 08:44 PM   #11
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Originally Posted by TheMadonna3 View Post
I'm glad others report having successful results. I tried it once or twice and they never could answer my questions.
I've had the same experience. They never can answer my questions! Glad others were able to use it and found the information helpful.
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Old 10-28-2010, 11:37 AM   #12
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The LiveChat agents are limited as to what they are able to discuss. They do not have access to the reservation system, so they are unable to give price quotes or check availability.

But if you have questions about which resort would fit your party size, where to find something on the website, or about specifics on a dining plan or anything like that, the LiveChat reps can be a wealth of information!
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