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Jennifer - Please check out the general channel on the TV (the one with your room number at the top and name at the bottom.) Does it come on automatically when you turn on the TV? Can you access your onboard account from the "Guest Services" tab? What else can you do??
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The "card control" is a master power switch for the stateroom - there's a slot mounted on the wall right next to the door as you enter. Slip the key in when you enter the room, or you can't turn on the lights. The idea is to prevent folks from leaving the lights on when they've left the room - if you must put your key into the slot when you enter the room, you'll have to take it with you when you leave the room. As you can see, a determined person will have little trouble leaving the lights on at all times, a good thing if you're charging batteries.
Co-Author, PassPorter's Walt Disney World, PassPorter's Disney Cruise Line, and PassPorter's Disneyland and Southern California Attractions