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Old 04-10-2011, 05:20 PM   #1
Poohfan31
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Is It True Disney Is Getting Rid of Guest Assistance Cards?

I used it the last time I was in Disney and it was an absolute lifesaver. A wheelchair won't help in my situation. I suffer from syncope. I had read on another board somewhere that someone was denied assistance because they no longer had the program.
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Old 04-10-2011, 05:30 PM   #2
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Haven't heard anything as of yet. I will find out on Saturday when I go to get my GAC and upgrade to an AP.
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Old 04-10-2011, 05:33 PM   #3
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Thanks - I actually just called Disney and they said they haven't gotten rid of the program! Phew!
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Old 04-10-2011, 09:40 PM   #4
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They would have way too many guest issues if they did get rid of it. The GAC is the only thing that allows some guests to truly be able to experience the magic of Disney.
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Old 04-10-2011, 10:26 PM   #5
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Originally Posted by PamelaK View Post
They would have way too many guest issues if they did get rid of it. The GAC is the only thing that allows some guests to truly be able to experience the magic of Disney.
Totally agree Pam ..
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Old 04-10-2011, 10:32 PM   #6
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They would have way too many guest issues if they did get rid of it. The GAC is the only thing that allows some guests to truly be able to experience the magic of Disney.
I definitely agree. We used this last year for my 81 year old grandmother and she has a spine condition that only allows her to stand for so long. It really helped her be able to do a lot of different things while we were there.
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Old 04-11-2011, 12:43 AM   #7
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Maybe they were talking about Disneyland, because if I am not wrong they did get rid of it. Glad to hear they (WDW) still have it and I can use it in May!!!
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Old 04-11-2011, 02:01 AM   #8
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They had it at Disneyland last month when I got mine. I can't see them discontinuing it at Disneyland, too many need it there as well as WDW.
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Old 04-11-2011, 02:34 AM   #9
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I saw a post on this site that said Disneyland got rid of GAC last year but it is not true, it is a lifesaver and easy for me to get around the parks since I park the scooter then walk on rides. It was a mouse sized mistake, GAC will be here until a better system can be made if possible. Microchips?
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Old 04-11-2011, 06:48 AM   #10
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The thing about GACs is that they help those guests that do not have an "obvious" need for them, i.e. guests with hidden disabilities like autism, bad back, anxiety, etc.

For Disney to get rid of something that helps such a large segment of their customer base would be detrimental to their bottom line. Disney has a reputation for being extremely disability friendly and the GAC is one of the main components of that reputation. They are not going to damage that reputation without having a much better alternative already in place.
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Old 04-11-2011, 09:59 AM   #11
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Maybe they were talking about Disneyland, because if I am not wrong they did get rid of it. Glad to hear they (WDW) still have it and I can use it in May!!!
Wait! Why get rid of it in Disneyland if it would still cause a controversial issue there? Maybe because more people go to Disney World?
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Old 04-11-2011, 10:09 AM   #12
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I really doubt it will be removed from Disneyland
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Old 04-11-2011, 07:44 PM   #13
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Remember that anyone can post anything on an internet based forum...but until anything is officially confirmed by the actual companies themselves, I wouldn't put much weight in it. I work in an industry that is plagued with internet based rumours causing a whole ton of mis-information and get to deal with people on a daily basis who put way too much weight into things they read.....I love teaching my daughters that reading is an important gift, and they both love to read, but I'm also teaching them they shouldn't believe everything they read, and to question and verify things, because anyone can print anything.

The internet is a great place...sometimes

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Old 04-11-2011, 08:56 PM   #14
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You are right Tim, This is one reason I like to add the
"Call WDW & fact check to be sure"
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Old 04-12-2011, 12:53 PM   #15
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You are right Tim, This is one reason I like to add the
"Call WDW & fact check to be sure"
...and thats exactly what I did!
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