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Old 12-27-2009, 06:42 PM   #1 (permalink)
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Anyone else having problems with Cricut Expression?

I received a Cricut Expression for Christmas and now the LED screen won't come on. It worked fine this morning, but now it won't come on and I tried the reset procedure but it didn't work. It cuts just fine, but because the screen is dark, I have no idea what size the cut will be.

I was wondering if anyone else experienced this problem and if so, what did you have to do? Did you have to return your machine?

I plan on contacting Cricut in the morning, but I'm just that I can't use it.
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Old 12-27-2009, 08:47 PM   #2 (permalink)
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I've not had that problem since I got mine last Christmas! I would definitely contact Cricut for a fix. and
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Old 12-27-2009, 09:03 PM   #3 (permalink)
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Nope no problems here. Definitly contact Provo Craft on Monday.
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Old 01-07-2010, 06:43 PM   #4 (permalink)
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I contacted Cricut a week ago and they told me to fax all my info, including a copy of the receipt. They assured me that I would be receiving a brand new machine with all the same accessories. I faxed all the information to them and waited for an e-mail. After three days and no word, I called them again.
They told me the Expression were out of stock and they don't know when they'll get anymore in. Fast forward to this morning and once again, I called Cricut. I got the same story as last week. Grrr... I decided I don't want to wait months to use my present, so back to Walmart I went. I told the manager about the problems with my machine and they let me exchange it for one of the original Expressions. The new one has one less cartridge than the green one, but at this point I don't care. I brought it home and it works. YAY! Now that school is cancelled due to weather, I plan to spend the day catching up on my scrapbooking. I haven't done any scrappin' since June, when I made our Disney scrapbook. I can't wait to get started.
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Old 01-07-2010, 08:24 PM   #5 (permalink)
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I'm glad you were finally able to get a working machine! We were out of school today, too, and used the time to finish my October 2009 WDW scrapbook. Hope you've had some fun using your Cricut!
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Scrapbook pages completed in 2013 = 53/175 pages

Cam22 PassPorter Co-Guide: The Darkroom
, Sharing the Adventure: Disney World Trip Reports , and
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My Countdown Counting down to: Matthews/Vaughns See the World
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My PassPorter Bookshelf
My Previous TripsCBR October 2012--BWI June 2012--AKV Jambo House/Kidani Village June 2011 -- November 2010 Beach Club -- June 2010 Beach Club -- October 2009 CBR and Gaylord Palms -- June 2009 AKV/Kidani Village -- June 2008 VWL --June 2007 OKW--June 2006 Disney Wonder/SSR -- June 2005 SSR -- June 2004 VWL -- June 2003 AKL -- August 1997 Off Property -- March 1980 Cocoa Beach
Reward: Halloween Pixie x 2 Reward: Angel Pixie x 2 Reward: Holidays Pixie x 2 Reward: Lightbulb Pixie x 1 Reward: Birthday Pixie x 1 Reward: Thank You Pixie x 2 Reward: 1000 Replies Medal x 1 Reward: Flower Pixie x 2
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Old 01-07-2010, 08:29 PM   #6 (permalink)
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Quote:
Originally Posted by Cam22 View Post
I'm glad you were finally able to get a working machine! We were out of school today, too, and used the time to finish my October 2009 WDW scrapbook. Hope you've had some fun using your Cricut!
Oooohhh...are we going to be seeing pictures of this album, Cam? I need some motivation these days.
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