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Old 02-29-2008, 10:45 AM   #1 (permalink)
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Coronado Springs NOT a Disney resort??? UPDATED (It is.)

Am I the only one who didn't know this? I had written a letter regarding a dining incident there and was told that it is not owned by Disney . It's like the Swan/Dolphin. Now I have a better understanding of why our stay was less than stellar...
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Old 02-29-2008, 10:49 AM   #2 (permalink)
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Am I the only one who didn't know this? I had written a letter regarding a dining incident there and was told that it is not owned by Disney . It's like the Swan/Dolphin. Now I have a better understanding of why our stay was less than stellar...
Maybe it's just the restaurant that's not owned by Disney?
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Old 02-29-2008, 11:00 AM   #3 (permalink)
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The Coronado Springs Resort is owned by Disney. Perhaps the restaurant is sub-let, like Tutto Italia in Epcot?
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Old 02-29-2008, 11:02 AM   #4 (permalink)
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Here's the excerpt from the email I got:
"As far as the Resort, Coronado Springs does not belong to Disney, nor does The Swan, The Dolphin and Shades of Green. They are all on Disney Property but not owned or operated by Disney Management or Cast Members."
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Old 02-29-2008, 11:22 AM   #5 (permalink)
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?????? WOW
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Old 02-29-2008, 11:26 AM   #6 (permalink)
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I have never heard or read that before!
I think I will do some research on that!
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Old 02-29-2008, 11:29 AM   #7 (permalink)
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Funny I was just there this week and all their materials say its a Disney resort.
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Old 02-29-2008, 11:37 AM   #8 (permalink)
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From what I understand, the Pepper Market is not owned by Disney. However, the resorts' CM's are indeed Disney employees and as far as I know, Disney does own and run the resort itself.
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Old 02-29-2008, 11:47 AM   #9 (permalink)
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Sounds like someone was trying to pass off your complaint by giving you false information. Grr.
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Old 02-29-2008, 11:54 AM   #10 (permalink)
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As far as I know it is part of WDW. Im staying thier and doing the DDP and you can only do that if you stay at a disney resort, so my TA told me.
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Old 02-29-2008, 12:51 PM   #11 (permalink)
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Then why is it listed on their website as a Disney resort? Swan and Dolphin are listed separately as "other select resorts". I think you were given erroneous information. Everything I can find on the internet states that it's a Disney owned resort. I'd email them back and ask exactly who does own and operate the resort if not Disney?
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Old 02-29-2008, 12:59 PM   #12 (permalink)
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I agree - AFAIK, it's a Disney resort and isn't "classed" the way the Swan/Dolphin and Shades of Green are.

You might want to send your complaint up the chain of command and include the letter you received from the Coronado staff.
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Old 02-29-2008, 01:31 PM   #13 (permalink)
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Wow--- I knew Pepper Market wasn't owned by Disney, but I think they tried to give you bad info to quiet you down. I can't believe that!!!!!
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Old 02-29-2008, 01:42 PM   #14 (permalink)
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I agree with Eileen - go a step higher, and provide them with a copy of the letter you received (make sure to keep a copy for yourself).
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Old 02-29-2008, 03:13 PM   #15 (permalink)
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