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06-18-2006, 11:11 PM
| #1 (permalink) |
| Community Rank: Traveler  Join Date: Apr 2005 Location: Houston, TX
Posts: 460
| Does Disney Respond to Emails I just returned from the House of Mouse and had a great time. There were several incidents that really bothered me. From rude cast members to AKL not being up to par. I didn't feel the magic this time like I have done on past trips. I sent WDW Guest Communications an email regarding all the unfortunate events. I want to make sure they know about my experiences. If we don't let Disney know about these events, who will. I don't want Disney to start cutting corners and taking that magic that we expect from them away. I don't want them to start cutting corners and being just any other company. My question is, do they really listen and read these emails? I sent it on June 8th and have not heard anything. I have some legitimate complaints. Anyone receive responses from Disney? [img]/ubb/images/graemlins/thanx.gif[/img] |
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06-19-2006, 09:31 AM
| #2 (permalink) |
| Yeti Chaser  Join Date: Apr 2002 Location: Way down south
Posts: 18,998
| Re: Does Disney Respond to Emails I have received responses to emails from Disney. Once I wrote a real letter through the US mail, and I got a phone call in response. So I think they do read their mail and try to answer. Give it some more time, or you could send a hard copy in the mail.   |
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06-19-2006, 10:11 AM
| #3 (permalink) |
| Wannabe Snowbird  Join Date: May 2002 Location: Winnipeg, Manitoba
Posts: 28,581
| Re: Does Disney Respond to Emails I've had not only an email response from Disney, but I've also had a phone call and received service above and beyond what I had ever dreamed of. I don't remember how long it took for them to respond though.           |
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About This Page: This is a discussion on Does Disney Respond to Emails within the The Sunroom: Fun, Games, and Chat, part of the PassPorter Community - Message Boards and Forums; I just returned from the House of Mouse and had a great time. There were several incidents that really bothered ...
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