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| | #1 (permalink) | |
| Community Rank: Wayfarer ![]() Join Date: May 2007 Location: Central MA
Posts: 177
| 3 Notes at Portofino...Never again! What can I tell you. Everything that could go wrong did go wrong. From requesting a knife three times to cut a birthday cake. Being charged for a Luau we couldn't attend due to Fay and then to add insult to injury our room key purchase was loudly declined at the Hard Rock because after all we were guests of the Portofino? My DH's loud argument with the concierge and getting stuck at the parks and the hotel when the boats stopped running. Oh yes walking to the Portofino in a deluge due to said boats. It was horrible and I will never return. Management needs some work.
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| | #2 (permalink) | |
| Community Rank: Scout ![]() Join Date: Jun 2005 Location: Newtown, PA
Posts: 4,885
| Sorry to hear about your troubles. Seems like they could have been more prepared when Fay came to town.
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| | #5 (permalink) | |
| I need to relocate! Join Date: Nov 2007 Location: Massachusetts
Posts: 2,508
| Makes me reconsider my considering staying one night there in May!
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| | #6 (permalink) | |
| RED SOX NATION!! Join Date: Aug 2002 Location: Connecticut
Posts: 70,670
| Yikes!! Sorry about your stay ![]()
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| | #8 (permalink) | |
| Death by Mickey Bars!! Join Date: Jun 2002 Location: In the state of Disney Dreaming!
Posts: 6,578
| Disney does spoil us with things like room charges, don't they! Hope you enjoyed your birthday despite the problems! Faith * Trust * Pixie Dust Dorie
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| | #12 (permalink) | |
| Join Date: Jun 2002 Location: Maidstone, Kent, UK
Posts: 72,525
| Wow. What a horrible experience.
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| | #13 (permalink) | |
| BeerSnob Join Date: Jul 2004 Location: Philadelphia
Posts: 33,684
| I'm sorry that they forgot that you were their guest. ![]()
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| | #14 (permalink) | |
| Winterpeg Escapee! Join Date: May 2002 Location: Winterpeg, Manitscoldhere
Posts: 26,199
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| | #15 (permalink) | |
| Community Rank: Trekker ![]() Join Date: Feb 2007 Location: Port Moody, British Columbia
Posts: 1,559
| I was there during Fay too! The rain, yikes!! We went thru 2 ponchos!! We were at the Hard Rock, didn't feel like trudging back down the path in the deluge, boats not running, but they do have a bus shuttle back to the 3 hotels, which we took. We were treated very well, so for those of you who were planing to stay, I would stay with your plan. Sometimes things go wrong, no mater where you stay, WDW or other places. But the majority of time I think there's no problem.
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| Thread | Thread Starter | Forum | Replies | Last Post |
| Tell me all about... Portofino Bay | Disneybine | Universal Studios Florida and Islands of Adventure | 4 | 11-11-2007 02:29 PM |
| Portofino Bay | LisaJ | Staying in Style: The Resorts/Hotels | 4 | 03-28-2005 02:50 PM |
| Portofino vs. Carousel Inn | dsnytina | DL: Planning Your Disneyland Adventure | 1 | 06-09-2004 05:40 PM |
| Portofino Bay discounts | CyndiSue | Ask the Travel Agents: Your Q&A | 3 | 10-21-2002 10:09 AM |
| Portofino Tips? | purplemickey | Staying in Style: The Resorts/Hotels | 4 | 06-18-2002 12:08 AM |