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Old 07-09-2012, 09:52 AM   #1 (permalink)
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Does DTD Guest relations issues GACs?

We need to go to DTD Guest Relations on our arrival day to get our YES Park tickets. Our Next morning starts with an ADR before MK is open and I do not want to be rushed that morning.

I figure this can only be done at the parks...but...can Guest Relations at DTD also set up Hannah's GAC? (We have a "file" that was set up for her years ago and so it is only a matter of going there and showing our letter...).
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Old 07-09-2012, 01:28 PM   #2 (permalink)
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I asked that question before our last trip and the responses were no, it had to be in a park. So, I didn't try it. Maybe it has changed in the last year, though.
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Old 07-09-2012, 01:32 PM   #3 (permalink)
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No; GACs are only issued at the parks
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Old 07-09-2012, 02:56 PM   #4 (permalink)
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Quote:
Originally Posted by benjiboo25 View Post
We need to go to DTD Guest Relations on our arrival day to get our YES Park tickets. Our Next morning starts with an ADR before MK is open and I do not want to be rushed that morning.

I figure this can only be done at the parks...but...can Guest Relations at DTD also set up Hannah's GAC? (We have a "file" that was set up for her years ago and so it is only a matter of going there and showing our letter...).
How do you get a file set up? I would love to have something on file that would make getting a GAC easier. Most times we have no problem, but every now and then we get the new person that does not know what to do.
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Old 07-09-2012, 03:37 PM   #5 (permalink)
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All the GAC's I've ever gotten had a location of issue area and the only locations listed where the four parks. It makes sense if you think of it - you don't need a GAC for DTD and it's not accepted at the water parks - so why would you be able to get one there?
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Old 07-09-2012, 03:50 PM   #6 (permalink)
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Quote:
Originally Posted by jimmymac View Post
No; GACs are only issued at the parks
Thanks!

Quote:
Originally Posted by TuffyCO View Post
How do you get a file set up? I would love to have something on file that would make getting a GAC easier. Most times we have no problem, but every now and then we get the new person that does not know what to do.
Not really sure---and I am probably not referring to it correctly...After our first visit...a miserable 4 days touring the parks without a GAC and then the 5th day starting with me bawling at Guest Relations and having a magical last day....I wrote a letter detailing our experience and thanking the CM's involved in our experience. I was not expecting anything but to thank the wonderful CM's who turned around a terrible experience and made us LOVE WDW in just one day...It was a long lettter...complete with background info and pictures.

A few weeks later we got a call from someone in Guest Relations who said she wanted to do something special for our family. (I also sent a similarly long thank you letter to "Disney Grandpa Jim" who readers of my first TR may remember.....and got a new friend)

Quote:
Originally Posted by CinderAbby View Post
All the GAC's I've ever gotten had a location of issue area and the only locations listed where the four parks. It makes sense if you think of it - you don't need a GAC for DTD and it's not accepted at the water parks - so why would you be able to get one there?
That is what I figured but if I could save a step...
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Old 07-13-2012, 05:59 PM   #7 (permalink)
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Confirming that GACs are only issued in the 4 Theme Parks ( plus Give Kids the World Village for children on Wish trips).
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