Special Assistance Pass Tips- Information on Guest Assistance Cards About This Page:

[Laughaholic]

Thanks for the clarification..that is just the policy that we go by at our park, not to say that is uniform everywhere.

Originally Posted by SueM loves WDW

Tim is correct.
Under the ADA, they are not allowed to ask for or require proof of a disability. But they can question you about what your needs are and what sorts of accomodations would meet those needs.
If the guest refuses to answer or is not able to explain their needs, there is no requirement under the ADA to meet the needs (you can't meet needs if you don't know what they are).
They are required to provide reasonable accomodations, not necessarily every accomodation that someone wants.
So, yes, they can refuse to give you a Guest Assistance Card under those kinds of circumstances.

Since the GACs at WDW say different things, based on the needs of the person, it is important for WDW to know what the person's needs are. Also, even if you have a GAC, that does not mean that all the accomodations are available at each attraction or that it will be handled exactly the same on each attraction.

[SueM loves WDW]

Originally Posted by Laughaholic

Thanks for the clarification..that is just the policy that we go by at our park, not to say that is uniform everywhere.

What I wrote is consistent with the ADA and also with the way they do it at WDW from conversations/writing I have had with WDW CMs.
As you noted, other places might choose to do things differently. That is OK as long as what they are doing is consistent with the ADA.